Hotel Room Inspector

C

CROWN HOTEL & TRAVEL MANAGEMENT LLC

Posted 2 months ago

Full Time

Weaverville, North Carolina

In Person

Smart Summary

Responsibilities

The Hotel Room Inspector supervises housekeeping staff, ensures cleanliness standards are met through daily room inspections, and manages inventory. They also handle guest complaints, coordinate with maintenance for repairs, and train department personnel.

Qualifications

You have the ability to carry up to 25 lbs without assistance and possess excellent communication and interpersonal skills to interact with various personalities. You are able to walk and climb stairs approximately 30% of the time, frequently kneel, reach, crawl, and twist your torso, and maintain a high standard of personal hygiene and appearance.

Must Have Skills for ATS

Inventory control

Job Description

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry.

Pay:

Full time and Part-time

Benefits

  • Insurance (Medical, Dental and Vision)
  • Supplemental Insurance
  • Enhanced Paid Time Off (PTO) Plan
  • Paid Training
  • Fantastic Company Culture

Responsibilities

  • Makes up morning work assignments to ensure all rooms in the building are properly maintained in accordance with cleanliness standards
  • Supervises the activities of housekeepers 
  • Maintains company productivity standards
  • Trains department personnel. Checks quality of work performed and makes appropriate corrections and changes as necessary
  • Handles guest complaints concerning housekeeping service or refers problems to management for adjustment
  • Notifies maintenance of any needed repairs
  • Personally inspects all rooms daily to ensure cleanliness standards are being met
  • Lists and itemizes lost and found items by the report and logs them in accordance with company policy
  • Checks any vacant rooms for condition and possible occupancy, reporting any discrepancies to Management, Front Desk and Maintenance
  • Supervises the keeping of all storage areas and linen rooms in a clean and satisfactory condition, as well as, stocked with needed items
  • Reports and delivers valuable items to the Manager's Office as early as possible after a guest has checked out or they have been found
  • Maintaining accurate inventory records
  • May assist in cleaning rooms based on personnel needs and season 
  • All other assigned duties 

Qualifications/requirements

  • Must be able to carry up to 25 lbs without assistance
  • Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
  • Must be able to walk and climb/descend stairs approximately 30% of the time
  • Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
  • To always maintain a high standard of personal hygiene and appearance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

C

CROWN HOTEL & TRAVEL MANAGEMENT LLC

Based in Wilmington, North Carolina, Crown Hotel & Travel Management is a hotel development and management company that embodies a strong work ethic, hands on leadership and a vision for success. As a profitable and financially sound management company, we have succeeded in expanding our company reach while maintaining a commitment to excellence. At Crown Hotel & Travel Management, we have a vision of growth for our owners, our company and our employees. We are leaders in the community and encourage all team members to do the same. Our hotels exceed guest expectations and have received awards in product quality and guest service. Hotels: Islander Hotel & Resort - Emerald Isle, NC bask hotel @ Big Rock Landing - Morehead City, NC Palm Suites - Atlantic Beach, NC Anchorage Inn & Marina - Ocracoke, NC Holiday Inn Express Leland-Wilmington Area - Leland, NC Holiday Inn Express Holly Springs- Holly Springs NC Fairfield Inn & Suites Dunn I-95 - Dunn, NC Fairfield Inn & Suites Asheville- Weaverville, NC Hampton Inn & Suites Swansboro - Swansboro, NC Hampton Inn & Suites Knightdale Raleigh - Knightdale, NC Hampton Inn Sneads Ferry North Topsail Beach - Sneads Ferry, NC Hampton Inn & Suites Hartsville - Hartsville, SC Fairfield Inn & Suites Weaverville Asheville - Weaverville, NC Holiday Inn Express & Suites Clemmons - Clemmons, NC Holiday Inn Express Wilmington Porters Neck - Wilmington, NC tru - Garner, NC tru - Smithfield, NC tru - Leland, NC Home2 Suites Sanford- Sanford, NC Fairfield Inn & Suites Kernersville - Coming Soon Holiday Inn Express Pittsboro - Coming Soon Home2 Suites Sneads Ferry - Coming Soon Towneplace Suites Hickory - Coming Soon Tru By Hilton Fuquary Varina - Coming Soon
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