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Clinic Assistant

W

White River Health System Inc

Posted 2 months ago

Full Time

Batesville, Arkansas

In Person

Smart Summary

Responsibilities

The Clinic Assistant is responsible for managing office workflow, scheduling appointments, and maintaining patient records to ensure efficient clinic operations. They also handle administrative tasks such as processing payments, monitoring inventory, and providing a welcoming environment for visitors.

Qualifications

You possess a high school diploma/GED and relevant certifications as needed. You have excellent verbal and written communication skills, strong interpersonal skills with patients and staff, and meticulous attention to detail for managing clinic operations effectively.

Must Have Skills for ATS

EMR systems

filing systems

phone calls

scheduling

insurance verification

cash drawer reconciliation

office supplies inventory

office equipment maintenance

Job Description

Job Summary: Professional responsible for managing the flow of the office creating processes and systems to enhance clinic operations so employees can perform to their highest ability and patients may experience high satisfaction.  

Job Duties:  

  1. Follow office workflow procedures per office management/admin to ensure maximum efficiency. 
  2. Maintain files and records with effective filing systems 
  3. Manage phone calls and correspondence (e-mail, letters, packages etc.) 
  4. Schedule appointments, update patient demographic and insurance information, collect copays, reconcile cash drawer. 

5.Verify next day appointments. 

  1. Welcome visitors and internal employees with a cheerful disposition 
  2. Monitor office supplies inventory and report order needs to LPN/RN 
  3. Maintain office equipment (aka ensure copiers are operational and fully stocked with toner, paper, etc.) 
  4. Maintain a clean and organized office environment 
  5. Answer calls and process messages per protocol to appropriate staff. 
  6. Deposits, reconciliation of payments made, and daily financial reports per protocol. 
  7. Other duties as assigned by Director associated with clinic specialty 
  8. Performs other duties as assigned by supervision. 

Qualifications:   

  1. Education: High school diploma/GED    
  2. Training and Experience: Certifications as needed/required 
  3. Job Knowledge:    Must demonstrate consistent professional conduct and meticulous attention to detail. Must possess excellent verbal and written communication skills as well as excellent interpersonal skills with patients, staff, and other health care professionals. Familiarity with EMR systems a plus.  

Essentials: 

  1. Must be able to report to work fit for duty and free of any adverse effects of illegal drugs, medical marijuana, prescription medication, and/or alcohol.   
  2. Must be able to effectively communicate both orally and in writing with other individuals.  

Physical Demands:   The individual must be able to bend over to perform certain duties.   Interpretation of environmental input requires visual and auditory skills.  A significant amount of writing and computer entry is required.   

W

White River Health System Inc

Located in Batesville, Arkansas, White River Health is dedicated to providing advanced healthcare in North Central Arkansas through inpatient and outpatient services as well as community outreach. With two hospital campuses, one in Batesville and one in Mountain View plus outpatient care centers and clinic offices throughout the region, WRH offers quality patient care and a healing environment—all right here at home. MISSION The mission of White River Health is to provide quality healthcare and improve the health of our communities. VISION The Vision of White River Health is to provide an environment where patients choose to receive care, employees desire to work, physicians want to practice and families and visitors feel welcome. VALUES (C.A.R.E) Compassion - We foster a culture of empathy, caring, and concern. Accountability - Through integrity and honesty, we take ownership of our responsibilities and actions to promote trust. Respect - We treat each individual with dignity, encourage creativity, and assist one another to reach our fullest potential Excellence - We strive to consistently achieve the highest standards of performance through continuous improvement in patient care, quality and innovation. Safety - Create an environment committed to zero preventable harm. FACILITIES & SERVICE AREAS White River Health (WRH) is an acute care, multi-facility, not-for-profit, regional referral center serving North Central Arkansas since 1976, when it was established as the White River Medical Center (WRMC). In 1999, WRH added Stone County Medical Center (SCMC), located in Mountain View, to the growing number of service locations. The WRH service area now includes ten counties: Independence, Izard, Sharp, Stone, and parts of Cleburne, Fulton, Jackson, Lawrence, Van Buren, and White.
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