Veterinary Receptionist

Alliance Animal Health

Posted 2 months ago

Full Time

Memphis, Tennessee

In Person

Smart Summary

Responsibilities

The receptionist is responsible for maintaining the hospital reception area, greeting clients, and managing appointment scheduling and patient check-in/check-out processes. They also provide compassionate support to clients and handle administrative tasks such as answering calls and emails.

Qualifications

You have at least one year of experience as a receptionist, ideally within a veterinary setting, and possess strong organizational, communication, and computer skills. You are a compassionate, calm, and collaborative team player with a self-starting attitude and the ability to multitask effectively in a demanding environment. Saturday availability is required for this role.

Must Have Skills for ATS

veterinary experience

computer skills

Job Description

Company Description

Berclair Animal Hospital is a full-service veterinary clinic serving Berclair and the surrounding Memphis, TN, area. Conveniently located in Memphis, our animal clinic provides emergency care, dental, surgical, and general health support, as well as regular wellness checkups. 

Our clinic has been providing comprehensive healthcare to animals of all shapes and sizes for over 60 years. We specialize in caring for dogs, cats, birds, reptiles, rabbits, and pocket pets, offering preventative care, nutritional support, and urgent care.

Our experienced veterinarians, Dr. Steve Snow, Dr. Allison Souvigney, and Dr. Syron Oleson, along with our team of highly trained technicians, provide the best quality pet care in Memphis and the surrounding area. Berclair Animal Hospital P.C. is a comfortable, family-friendly environment, offering a safe and calm place for your pet and family alike. It will only take one visit, and we will quickly become your pet's favorite veterinarian in Memphis. 

In addition to emergency care, Berclair Animal Hospital P.C. offers a wide range of medical and dental services. Our services extend even further to include grooming, boarding, medication refills, vaccines, and dental work. For small animals and exotic pets, we specialize in dermatology, gastroenterology, endocrine diseases, and internal medicine. 

Our Memphis veterinarian is committed to providing the highest quality care using innovative techniques and state-of-the-art technology. Our comprehensive health services give Berclair and the surrounding communities access to ultrasound, digital x-ray, lab work, and other diagnostic capabilities. 

Click here to learn more!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.
  • Saturday availability required

Additional Information

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
  • *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
  • For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

#SS2

Alliance Animal Health

At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community. When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.​ Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way. Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria