Description

Status: Hourly/Non-exempt

Location: Monroe County Branches (Brockport, Henrietta, Irondequoit & Webster)

Shift/Hours: Full-time, based on business needs. Business hours are Monday-Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm. Must be flexible to meet current and future business needs.

General Summary:

Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Member Service Advisor (MSA)!

Our MSA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces eight years in a row, is seeking to add an energetic team member to support our Monroe County Branches.

As an MSA at Reliant, you will:

Provide a positive member experience.
Perform routine member transactions in a professional, confidential, and accurate manner.
Assure that Reliant products and services are provided to our members.
Experience exciting career opportunities!

We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks.

Requirements

Knowledge, Skills & Abilities:

Professional and positive attitude, with a desire to help others
Confidence to recommend products and services
Excellent oral and written communication skills
Ability to work in a fast-paced environment independently as well as with a team
Ability to work a flexible schedule, including Saturdays

Required Training and Experience:

High school diploma or equivalent is required.
Previous cash handling, sales or customer service experience

Physical Requirements:

Use keyboard, monitor, telephone, and other standard office equipment.
Lift and move a minimum of 20 pounds.
Capable of regular, reliable and timely attendance

Candidates considered for hire are subject to credit and other employment reference checks.

Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at careers@reliantcu.com.

Reliant Credit Union is a member-owned and member-driven full-service financial institution with nine branches across Monroe, Ontario, and Wayne Counties in New York. We're committed to making a difference in the communities we serve by improving our members' financial lives and exemplifying the credit union philosophy of "people helping people" in all that we do. One of the first things you’ll notice when you walk through the door at any Reliant branch is the welcoming atmosphere and our friendly staff. There’s not an exact science to it, but there’s certainly something to be said for hiring people who want to help others. We strive to offer interesting and rewarding work for all of our employees. Whether they provide solutions that directly affect our members or help achieve other important goals, all team members contribute to Reliant’s success. Interested in becoming a part of the credit union difference? Apply for an open position today! Learn more about Reliant at www.reliantcu.com.

Float Member Service Advisor

Float Member Service Advisor

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