Account Sales Representative

Mills Automotive Group

Posted 2 months ago

Full Time

Willmar, Minnesota

In Person

Smart Summary

Responsibilities

The Account Sales Representative is responsible for processing inbound parts orders and building strong relationships with automotive repair and body shops. They must coordinate with the warehouse team to ensure timely order fulfillment while providing exceptional customer service.

Qualifications

You have experience in automotive parts, sales, or customer service, and possess strong communication skills. You are comfortable using parts lookup systems and dealership management systems, and can multitask effectively in a fast-paced environment.

Must Have Skills for ATS

automotive parts

sales

customer service

parts lookup systems

dealership management systems

CDK

Job Description

Description

We are seeking a motivated and detail-oriented Account Sales Representative to join our Mills Parts Center Team! This position is responsible for handling inbound and online parts orders, building relationships with customers, and delivering exceptional service to body shops, repair shops, dealers, glass, and jobbers in the upper Midwest. If you enjoy fast-paced work, problem-solving, and the automotive industry, this is a great opportunity to grow your career!

This position will be responsible for:

  • Processing incoming parts orders via phone, email, and online platforms
  • Assisting customers in identifying and selecting the correct automotive parts
  • Build and maintain relationships with accounts
  • Provide pricing, availability, and order status updates
  • Coordinate with parts inventory and warehouse Team to ensure timely fulfillment
  • Upsell and recommend additional products when appropriate
  • Resolve customer issues and returns professionally
  • Maintain accurate records in dealership management systems

Requirements of the position:

  • Previous experience in automotive parts, sales, or customer service preferred
  • Strong communication skills (phone and written)
  • Basic knowledge of automotive systems and parts (or willingness to learn)
  • Experience with parts lookup systems (e.g., OEM catalogs) is a plus
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail and organization skills
  • Familiarity with platforms like CDK or similar systems

This position is paid on a commission/incentive-based Pay Plan. The compensation is comprised of a Base Draw AND additional incentives for key metrics of overall team sales, individual sales, Guest Service scores, and volume of calls taken. $48-$100k+/year (commission based). There is no limit or cap on the incentive amounts!

We offer YOU:

  • Opportunity for growth and advancement within our Company!
  • Leader in our industry for overall Employment Package!
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • Health Savings Account
  • Cafeteria Plan
  • Life Insurance
  • Employer sponsored 401(k) & potential Profit Sharing
  • Paid Time Off
  • Designated Paid Holidays

The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!

Mills - A Trusted Tradition Since 1922!

Mills Automotive Group

The Mills Automotive Group is a family-owned automotive group with several business locations in Minnesota. These include five Automotive Dealerships, a Major Collision Repair Center, a Truck Repair / Service Center and an Automotive Parts Warehouse / Distributor. We also specialize in vehicle customization with our Mills Auto Xtreme team, offering custom vehicle wraps, accessories and other custom features. New Vehicle Franchises include Ford, Lincoln, GM, Buick, Chrysler, Dodge, Ram, Jeep, Toyota, Nissan, and Honda. We also have many quality preowned vehicles at each of our dealership locations.
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