Trinity Health
Trinity Health
Posted 2 months ago
Full Time
Springfield, Massachusetts
In Person
Smart Summary
Responsibilities
The Medical Receptionist is responsible for accurate patient registration, co-pay collection, and appointment scheduling. They also provide clerical support to ensure smooth and efficient daily office operations.
Qualifications
You have a high school diploma or equivalent and possess excellent keyboard and computer skills, including proficiency in Microsoft Office. Experience in a medical office or billing department, along with knowledge of patient billing and medical terminology, is preferred.
Must Have Skills for ATS
Microsoft Office
patient billing
medical terminology
Job Description
What you will do:
Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
Schedules patient appointments based on department protocols in order to maximize provider productivity.
Minimum Qualifications:
High school diploma or equivalent
Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.
Pay Range: $17.50 - $23.80
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Position Highlights and Benefits:
Day Shift. Hours may vary
Great benefits effective day 1!
Patient-centric environment
Career growth and advancement potential
Diverse and inclusive culture
We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health
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