Medical Receptionist - Adult Medicine - Springfield

Trinity Health

Posted 2 months ago

Full Time

Springfield, Massachusetts

In Person

Smart Summary

Responsibilities

The Medical Receptionist is responsible for accurate patient registration, co-pay collection, and appointment scheduling. They also provide clerical support to ensure smooth and efficient daily office operations.

Qualifications

You have a high school diploma or equivalent and possess excellent keyboard and computer skills, including proficiency in Microsoft Office. Experience in a medical office or billing department, along with knowledge of patient billing and medical terminology, is preferred.

Must Have Skills for ATS

Microsoft Office

patient billing

medical terminology

Job Description

Employment Type:

Full time

Shift:

Day Shift

Description:

We’re Hiring a Medical Receptionist! 🌟 ATTACH RESUME

Ready to succeed in a fast-paced, high-energy environment? Join our Adult Medicine Practice and use your skills to make a meaningful difference for patients every day.

If you enjoy supporting others, staying organized, and working as part of a collaborative, patient-focused team, we’d love to connect with you!

In this role, you’ll be responsible for accurate patient registration, co pay collection, and appointment scheduling. You’ll also provide clerical support and assistance to both internal team members and external customers, helping ensure smooth and efficient daily office operations.

What you will do:

  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.

  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.

  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.

  • Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

  • High school diploma or equivalent

  • Experience within a medical office or billing department preferred.  Knowledge of patient billing and medical terminology preferred

  • Excellent keyboard skills.  Requires proficiency in a Windows based computer environment and Microsoft Office products.  Accuracy and dependability required.

Pay Range: $17.50 - $23.80 

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits:

  • Day Shift. Hours may vary

  • Great benefits effective day 1!

  • Patient-centric environment

  • Career growth and advancement potential

  • Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

With more than 11,000 employees in more than 185 locations, St. Peter’s Health Partners is the Capital Region’s largest and most comprehensive not-for-profit integrated health care network, which provides high-quality, compassionate, and sophisticated care to thousands of people every day. St. Peter’s Health Partners is a member of Trinity Health. For more information, please visit www.SPHP.com.
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