Neighborly Communities is looking to add a Service Technician to join our amazing team!! 

*This position is a roving maintenance position and requires frequent travel to multiple properties in the Mid Willamette Valley.

Pay Range: $20.00 - $27.00

Our Mission

Neighborly Communities’ mission is to build an outward, disciplined and data-informed corporate culture where market/site selection, design, development, construction, and property/asset management are all perfectly aligned to deliver a best-in-class human experience to the Oregon, Washington and Utah multi-family markets.

General Description

The Service Technician plays a crucial role in assisting the maintenance operations of small- scale Neighborly Communities properties which include all properties in the designated regions which include: Eugene, Springfield, Philomath, Corvallis and Monmouth. This position ensures that the properties are well-maintained, comply with all legal and safety regulations, and meet residents' needs with high-quality maintenance service. The Service Technician collaborates closely with the Community Manager and/or Service Manager to address maintenance issues and service needs, complete apartment turnovers, ensuring compliance with all state and federal laws, Fair Housing laws and regulations, landlord- tenant laws, and OSHA regulations.

Essential Duties and Responsibilities

This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed to support the success of the community and company objectives.

• Manage and complete the apartment make-ready process, which involves pre- and final move-out inspections, maintenance repairs, painting, and scheduling vendor services.
• Ensure that grounds and amenities are maintained to meet the property standards.
• Assist various tasks such as unit turnovers, grounds cleanup and inspections, work orders, and, if applicable, swimming pool maintenance and care.
• Assist Community Manager or Service Manager in vendor relations
• Maintain in-depth knowledge of all Fair Housing regulations.
• Provide high-quality customer service to residents by striving to exceed their maintenance expectations.
• Maintain regular and reliable on-site and in-office attendance, in line with the attendance policy outlined in the personnel manual.
• Assist monthly, biannual, and annual inspections, which include apartment inspections, backflow testing, safety checks (lighting, etc.), fire extinguishers, and fire suppression systems.
• Ensure cleanliness, safety, and compliance with OSHA standards for the shop and maintenance equipment.
• Maintain a working knowledge of the various property layouts and finishes.
• Represent the company professionally by wearing Neighborly Communities-branded apparel and displaying your Neighborly Communities-issued badge.
• Be available to take on the after-hours emergency on-call schedule, making yourself available on weekends and after hours as needed.
• Assist the Community Manager or Service Manager in providing feedback on necessary maintenance supplies and materials needs.
• Schedule, prepare for, and conduct a monthly 3A+ SAM (Safety Accountability Meeting) with your supervisor, and report the meeting outcomes to Human Resources.
• Assist in vendor auditing, including evaluating bids and services for your property.
• Attend monthly safety meetings
• Maintain expert-level knowledge of all property maintenance platforms, including but not limited to Leonardo, SharePoint, and ResMan.
• Adopt the principles of the Outward Mindset.
• Complete all necessary and assigned training through GraceHill, including other courses or seminars such as Outward Mindset Gatherings and Outward Performance trainings.
• Perform other related duties as assigned by management.

Required Knowledge, Skills, and Abilities

• Proficient in Microsoft Office suite.
• Strong ability to work independently with minimal oversight as well as part of a team.
• Excellent communication, organizational, and time management skills.
• Capable of maintaining confidentiality and handling sensitive information with discretion.
• Demonstrates clear and professional communication in both oral and written forms.
• Skilled at managing multiple competing priorities and deadlines while maintaining a strong attention to detail.
• Able to interact effectively with others, prioritizing the principles of an Outward Mindset.

Education and Experience

• High school diploma or equivalent.
• At least one (1) year of maintenance repair experience.

Certificates, Licenses, Registrations

• Pool Certification is required or must be willing to obtain within 90 days of hire.
• OSHA Certification preferred.
• Must maintain a valid and active vehicle insurance policy and have a reliable vehicle.
• Active Oregon Drivers License.

Physical Demands and Work Environment

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Frequently required to travel to sister properties and other Neighborly functions.
• Must be able to drive from site to site while on the clock.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Continually required to work on-site, in person.
• Frequently exposed to outside weather conditions.
• Occasionally exposed to bloodborne and airborne pathogens or infectious materials.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

Benefits:

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Associate Rent Discount
• Employee Assistant Program

About Neighborly Communities

Central to the Neighborly Way is our unrelenting commitment to an outward mindset. This means we are self-aware and accountable to our work and how we impact others. We believe in growth and strive to invest in all our employees.

Neighborly Communities prioritizes the safety of team members, residents, and our vendors. As a drug-free employer, we adhere to Federal Guidelines and mandate a drug screening at the time of job offer, covering all controlled substances, including Marijuana.