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Medical Office Assistant I

Family Health Care

Posted 2 months ago

Full Time

Pleasant Plains Township, Michigan

In Person

Smart Summary

Responsibilities

The Medical Office Assistant serves as the primary point of contact for patients and visitors, managing front-desk operations and patient flow. Responsibilities include answering phones, scheduling appointments, and ensuring a positive experience while maintaining HIPAA compliance.

Qualifications

You have a high school diploma or GED and preferably one year of experience in a medical office setting. You will be the first point of contact for patients, managing appointments and ensuring a positive experience while adhering to HIPAA regulations.

Must Have Skills for ATS

HIPAA

medical terminology

computer experience

Job Description

We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.

Description:

  • Greets patients and visitors
  • Answers telephone, screens calls, takes complete and accurate messages
  • Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
  • Knowledgeable of HIPAA

Qualifications:

  • High School diploma or GED
  • Computer experience
  • One-year work experience, preferably in a medical office setting
  • Knowledge of medical terminology preferred
  • Experience preferred

Location: Baldwin, MI

Exempt/Non-Exempt: Non-Exempt

Benefits: Full benefits package

Employment Type: Full Time

Family Health Care is an Equal Opportunity Employer.

Family Health Care

Family Health Care was one of the first community health centers in the nation to develop a "one-stop shopping"​ concept for health care services. We've been in the business of taking care of families for almost 50 years. We offer family practice, dental, laboratory, x-ray, full service retail pharmacies, medical social work, health education, perinatal, and school-based teen health centers in Baldwin, Grant and White Cloud. Our community health outreach programs include In-Home Respite, Alzheimer’s Education and Referral, Teen Parent Services, the Grandparent’s Program, Parents as Teachers, Immunization and Well-Child Care, Behavioral Health, and Med-Read. We offer our services to patients at health centers and outreach centers in Lake, Newaygo, Wexford and Missaukee counties. OUR MISSION: Family Health Care provides quality, integrated and comprehensive health care services that are accessible to all. OUR VISION: Family Health Care (FHC) is a private, non-profit provider of choice in the communities we serve, providing 100% access to care and achieving 0% health disparities.
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