Registrar

C

Community Health Systems Professional Services Corporation

Posted 2 months ago

Full Time

Vicksburg, Mississippi

In Person

Smart Summary

Responsibilities

The Registrar supports patient care by verifying demographic and insurance information while managing procedure scheduling and medical records. This role ensures a seamless registration process through professional communication and accurate documentation.

Qualifications

You have 0-2 years of experience in a healthcare setting, specifically in patient registration, medical office scheduling, or front desk/admissions, along with a proven background in customer service. You possess strong interpersonal and communication skills, attention to detail, and proficiency with registration systems and insurance verification tools.

Must Have Skills for ATS

patient registration

medical office scheduling

insurance verification

data entry

medical records

Job Description

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions
  • Interacts with patients and their families to address questions and provide courteous, timely assistance.
  • Regulates schedules based on procedure requirements, physician availability, and staffing needs.
  • Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
  • Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
  • Collects and records patient financial responsibility estimates as applicable.
  • Communicates operative reports daily to appropriate physician offices.
  • Compiles and organizes documentation to ensure completion of patient medical records.
  • Prepares charts for upcoming procedures, including nursing documentation and registration forms.
  • Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
  • Responds to requests for medical records in a timely and efficient manner.
  • Answers and returns phone calls, addressing questions with professionalism and courtesy.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
Qualifications
  • 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
  • 0-2 years of experience in a customer service role required
Knowledge, Skills and Abilities
  • Strong interpersonal and customer service skills.
  • Ability to handle sensitive information with confidentiality.
  • Proficiency in using registration systems and insurance verification tools.
  • Attention to detail and accuracy in data entry.
  • Excellent organizational and time-management skills.

C

Community Health Systems Professional Services Corporation

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 33 distinct markets across 13 states, CHS operates 64 affiliated hospitals with more than 9,000 beds and more than 900 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.
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