View All Jobs

Sign up

Call Center Representative

A

Alphabe Insight Inc

Posted 2 months ago

Full Time

Atlanta, Georgia

In Person

Smart Summary

Responsibilities

The representative will handle inbound and outbound calls while assisting customers with inquiries and issue resolution. They are also responsible for accurately documenting interactions and meeting performance targets.

Qualifications

You possess strong verbal communication and active listening skills, with the ability to work effectively in a high-volume call environment. You are reliable, punctual, detail-oriented, and comfortable with basic computer skills, including CRM systems, to meet performance goals and targets.

Must Have Skills for ATS

CRM systems

Data entry

Job Description

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Introduction

Join a fast-paced, communication-driven environment where customer interaction is at the core of daily operations. This role is ideal for individuals looking to build strong communication and problem-solving skills.

Responsibilities

  • Handle inbound and outbound calls in a professional and timely manner.
  • Assist customers with inquiries, requests, and basic issue resolution.
  • Follow call scripts, procedures, and quality standards.
  • Accurately document customer interactions and updates.
  • Meet performance goals and service expectations.
  • Collaborate with team members to improve customer experience.

Qualifications

  • Strong verbal communication and active listening skills.
  • Comfortable working in a high-volume call environment.
  • Reliable, punctual, and detail-oriented.
  • Goal-oriented with the ability to meet targets.
  • Basic computer skills (data entry, CRM systems).
  • Entry-level candidates welcome; training provided.

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Professional development and skill-building environment
  • Supportive and collaborative team culture
  • Stable, full-time employment

A

Alphabe Insight Inc

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria