PROJCO-Project Coordinator

FS Builder Resources

Posted 2 months ago

Full Time

Carrollton, Texas

In Person

Smart Summary

Responsibilities

The Project Coordinator acts as a customer liaison, managing inquiries, order processing, and scheduling for deliveries and installations. They are responsible for maintaining accurate sales records, resolving customer complaints, and providing consistent follow-up.

Qualifications

You have 1-3 years of customer service experience and a High School Diploma/GED or College education. You are proficient in Microsoft Office, including Excel, and possess excellent communication and interpersonal skills with a positive attitude.

Must Have Skills for ATS

Microsoft Office

Excel

Job Description

Project Coordinator - Premier Stair & Door

Flooring Services and our affiliated entities has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.

SUMMARY:

If you are a people person who enjoys working in a fast-paced environment this is a great opportunity for you. As Project Coordinator, you will work as a customer liaison to provide excellent customer service in a professional, efficient, and timely manner.

OVERVIEW OF YOUR DAILY TASKS: 

  • Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations
  • Complaints and scheduling of deliveries and installations, and providing customer follow-up
  • Initiate telephone calls to customers to confirm and specify details on sales orders
  • Codes and inputs customer orders, pricing information and additional data into the computer system
  • Creates sales tickets for builders
  • Research credits, returns, and late payments as needed; Complies with Company’s attendance policy by maintaining regular and predictable attendance

SKILLS/EXPERIENCE TO HELP YOU SUCCEED IN THIS ROLE:

  • 1-3 years of customer service experience preferred.
  • High School Diploma/GED/College required.
  • Knowledge of Microsoft office, excel.
  • Excellent communication and interpersonal skills.
  • Positive attitude and drive to succeed.

BENEFITS OF WORKING WITH OUR TEAM:

  • Medical, Dental and Vision coverage
  • 401K
  • Paid Holidays
  • Vacation and Personal Time
  • Employee appreciation events

“Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.”

*This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.

FS Builder Resources

Since 1983, we have been building confidence and trust by consistently delivering the best customer service and products in the home building industry throughout each of our divisions. Our family of companies brings you the Family Advantage where as a partner, you will experience the following: -Commitment to service and quality within each division. -Greater advantage in scheduling by having multiple trades invested in providing an “umbrella” of services -Confidence that each trade will respect each other’s work, and act as an extra set of eyes. -An open line of communication within our companies, allowing you to spend more time making decisions about future business. -The full support of a well established, financially stable company that values your relationship and commitment. -Product to product visibility with the latest technology at hand. Our Families of Companies include: Flooring Services, FS Blinds, IBS Lighting, Design Gallery, Wood Matrix, Stone Resources and Premier Stair & Door. Whether you use all of our services or just one, we value your business and look forward to a long-lasting relationship. Thank you for being a part of our family.
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