Rental Agent (Full-Time)

B

Budget Car and Truck Rental of Memphis

Posted 2 months ago

Full Time

Memphis, Tennessee

In Person

Smart Summary

Responsibilities

The Rental Agent is responsible for delivering personalized guest service, managing rental agreements, and proactively selling optional products and upgrades. Additionally, the role involves vehicle preparation, including cleaning and refueling, as well as general front desk administrative tasks.

Qualifications

You have at least one year of customer service experience and a high school diploma or equivalent. You are adept at using general office equipment and possess professional communication and problem-solving skills.

Must Have Skills for ATS

rental agreements

customer service

sales

office equipment

Job Description

Description

Rental Agent – Memphis, TN

Love delivering outstanding guest experiences and earning more through great service and sales? Join our team as a Full-Time Car Rental Agent in Memphis, TN.

We’re looking for energetic, guest-focused professionals with hospitality, customer service, or retail experience. If you enjoy making people feel valued, solving problems quickly, and naturally recommending helpful options, you’ll fit right in. We provide full training so you can confidently handle rentals and offer upgrades and additional services.

Key Responsibilities

  • Deliver personalized service while opening and closing rental agreements
  • Clearly answer customer questions regarding charges, vehicle condition, directions, and concerns
  • Proactively recommend and sell optional products including coverage, GPS, fuel options, and upgrades
  • Prepare vehicles by washing, vacuuming, refueling, and detailing
  • Occasionally shuttle vehicles to and from nearby locations
  • Handle front desk tasks: answer phones, photocopy, and maintain a clean, organized workspace
  • Support the team by assisting other agents or locations as needed

Additional responsibilities may be assigned as needed.

What We Offer

  • Competitive hourly pay plus a lucrative commission and incentive plan
  • Full benefits package: Medical, Dental, Vision, and 401(k)
  • Comprehensive paid training for skill development and career growth
  • Generous vacation and paid time off
  • Supportive team culture with real advancement opportunities

If you’re reliable, guest-oriented, and motivated by strong earning potential, we’d love to hear from you. Apply today!

Requirements

  • High School Diploma or equivalent
  • 1+ years of customer service experience
  • Demonstrated work history tenure
  • Professional communication skills and problem resolution experience
  • Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
  • Must have a valid driver’s license with no more than two moving violations and/or at fault accidents
  • Must be able to pass a drug and background check

B

Budget Car and Truck Rental of Memphis

The Memphis Landsmen, LLC is an Independent licensee of Budget Rent A Car System dba Budget Car and Truck Rental of Memphis. Landsmen and its affiliated LLCs independently own and operate airport and local community locations in Atlanta, Birmingham, Kansas City, Memphis, Tupelo, Nebraska, Utah, and Wichita. Budget Memphis carries a line of rental vehicles, including sedans, fuel-efficient vehicles, luxury cars, convertibles, SUVs, pickup trucks, minivans, passenger vans, cargo vans, and moving trucks. Budget offers a variety of rental vehicles for leisure, business, group travel, corporate accounts, moving needs, and long-term rentals.
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