CCS Macro Level Social Work Intern

Milwaukee County

Posted 2 months ago

Internship

Milwaukee, Wisconsin

In Person

Smart Summary

Responsibilities

The intern will support quality improvement projects, monitor Medicaid and DHS compliance, and assist with policy reviews and reporting. They will also collaborate with care coordination agencies to maintain provider directories and assist in developing training for contracted providers.

Qualifications

You are currently enrolled in a Bachelor's program in Social Work, Rehab Psychology, Human Services, or a related field, with at least one year of Behavioral Health experience. You possess excellent communication and customer service skills and are proficient with Microsoft Office and comfortable using databases and Electronic Health Records.

Must Have Skills for ATS

DHS 36

Medicaid

Microsoft Office

Excel

Electronic Health Records

Job Description

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

 

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration. 
 

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

CCS Macro Level Social Work Intern

Behavioral Health Services

Hourly Pay: $15.00

Closing Date: 5/27/2026 or upon receipt of 50 applications

Job Summary: The Comprehensive Community Services (CCS) Macro Level Social Work Intern will support efforts to ensure DHS 36 and Medicaid requirements are met as well as the quality of the program is maintained across the network. The intern will participate in current projects supporting growth, cultural competencies, and consistency of services across lifespan. This internship will allow the student to experience macro level social work.

This internship requires a minimum of 16 hours per week for at least a duration of (2) semesters. Direct clinical hours are not provided for this placement.

Essential Responsibilities: 

  • CCS QI/QA: Participate in activities monitoring quality of the program, DHS adherence, and Medicaid requirements. Assist CCS team with quality improvements projects and quarterly auditing of the care coordination agencies.
  • Policy and Procedures: Assist with reviewing policies and procedures. Participate in projects to ensure adherence and understanding.
  • Local and State Reporting: Provide support and information to care coordination provider agencies. Run a monthly report to assist with utilization management. Monitor CCS referral log to ensure compliance with statutory timelines.
  • Maintain CARS CCS Records: Assist with maintenance of records pertinent to CCS DQA survey and Medicaid requirements. This is to include management of staff rosters, collection of supervision logs, and assistance with monitoring completion of training requirements.
  • Provider Directory Management: Collaborate with CCS Care Coordination and Ancillary agencies to maintain the provider directory accurate in real time.
  • Training and Technical Assistance: Assist in developing and roll out training to all contracted providers within CCS.
  • Supervision with a licensed staff member: Receive ongoing scheduled supervision from a direct supervisor.
  • Perform all other duties as assigned. 

Minimum Requirements:

  • Authorized to work in the United States.
  • Valid United States Driver’s License and Insurance, both able to be maintained throughout employment 
  • Currently enrolled in a Bachelor’s program in Social Work, Rehab Psychology, Human Services, or a closely related field.
  • At least one (1) year of Behavioral Health experience.
  • Excellent communication and customer service skills.
  • Proficient with Microsoft Office (Word, Excel etc.).
  • Comfortable using databases and Electronic Health Records.
  • Willing and able to travel within the community up to 5% of the time.

Preferred Qualifications:

  • Currently enrolled in a Master’s program in Social Work, Rehab Psychology, Human Services, or a closely related field.

NOTE: This position is unclassified and not subject to Civil Service Rules and Regulations. This original application is open to qualified candidates authorized to work in the United States. Appointee must establish Wisconsin State residency within six (6) months of appointment and maintain such residency during incumbency. During the application process please upload your updated resume and cover letter outlining experience. 

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Milwaukee County

Milwaukee County at a glance: Interested in working in the public sector? Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Visit our career opportunities listings below to view current openings. Milwaukee County oversees operations from our Airport, Child Support Enforcement, Combined Court Operations, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Employees are committed to serve the cultural, human, recreational and social needs of the entire community. Milwaukee County is an equal opportunity employer that encourages and welcomes diversity in our workforce.
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