Community Relations Counselor - Senior Home

Senior Lifestyle

Posted 2 months ago

Full Time

Horsham Township, Pennsylvania

In Person

Smart Summary

Responsibilities

The Community Relations Counselor is responsible for leasing apartments and achieving move-in goals while maintaining positive relationships with residents and referral sources. They must manage inquiries, conduct community outreach, and report sales activity daily to ensure occupancy targets are met.

Qualifications

You have excellent computer skills and the ability to quickly learn new software, along with an outgoing personality for communicating with various stakeholders. You are also detail-oriented and possess a valid driver's license, which are key requirements for this role.

Must Have Skills for ATS

Sales

Computer skills

Driver's license

Job Description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.

Job Description

  • Meet all expectations of meaningful contacts, leases and occupancy.
  • Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
  • Secure the required number of budgeted move ins and achieve net gains each month.
  • Develop and maintain a good working relationship with residents, families, and professional providers of care.   
  • Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
  • Report all sales activity to supervisor daily.
  • Assure every alternative is considered before closing a lead. 
  • Treat each inquiry with value.
  • Maintain confidentiality of all pertinent information.
  • Hourly Rate: $28.84.

Qualifications

  • No experience is needed, though previous sales experience in the senior housing industry is preferred. 
  • You currently have a valid Driver's license. 
  • You are detail-oriented and take pride in crossing T’s and dotting I’s.
  • You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members. 
  • You excel at meeting deadlines and sales goals. 
  • You have excellent computer skills and the ability to learn new software quickly. 

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.

  • Community Name: Park Creek Place of North Wales
  • Senior Lifestyle

    For over 40 years, Senior Lifestyle has owned and operated senior living communities across the U.S., providing a full range of care, including independent living, assisted living, memory care, and skilled nursing. Our communities offer living options to meet the diverse needs and financial resources of seniors, from luxury to middle-market and affordable options. As a privately owned company, we are committed to creating great places to live—and we believe it starts with fostering a supportive, rewarding environment for our team members. Guided by our vision to be the trusted leader in senior living, Senior Lifestyle strives to create both great places to live and great places to work. Our caring team members embody our core values of HEART—Hospitality, Excellence, Appreciation, Respect, and Teamwork. These principles guide everything we do, ensuring our communities provide exceptional care while fostering meaningful connections and a true sense of belonging for residents and team members alike. We welcome you to visit our website at www.seniorlifestyle.com to learn more about the services we provide and opportunities available. You can also find us on Facebook at https://www.facebook.com/SeniorLifestyleCorporation/
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