Welcoming all who need care Job title Certified Medical Assistant/Registered Medical Assistant (CMA/RMA) Reports to Director of Clinical Nursing Status Non-Exempt (Hourly: $19.00 - $25.00) Job purpose The CMA/RMA is a member of the interdisciplinary medical team of the health center, providing support to the Heartland Community Health Center (HCHC) medical providers with direct patient care, maintaining exam rooms and equipment, and assigned clerical duties. This position is responsible for patient intake, vital signs, phlebotomy, laboratory support and serves as a liaison between the front desk staff, the providers, and the nurses in the provision of care. Duties and responsibilities

Works in harmony with others, exhibits a positive attitude and commitment to the health center mission. Actions show commitment to team effort, works well with others, supports group objectives, and participates in staff meetings and team problem‑solving
Consistent patient-centered, caring disposition is a must for this position
Performs daily exam room inspection, ensuring supplies are adequately stocked for patient care
Interviews patients to obtain medical information including list of current medications and allergies; obtains vital signs such as height, weight, temperature, pulse and blood pressure readings; Records information into EHR
Performs procedures as directed by medical provider including but not limited to EKG, peak flows, ear lavage, minor procedures, dressing changes, vision and hearing screenings
Administer vaccines and injections to patients
Assists with laboratory procedures including phlebotomy, various dipsticks, urinalysis, hematocrit, glucose screening
Assists medical providers with procedures, exams and treatment of patients
Maintains exam rooms, keeping equipment clean, sterilized and rotated
Maintains adequate supplies of linens, medical equipment, paper supplies needed for daily clinical operations
Relieves other departments as indicated; provides coverage when necessary
Knowledge of state and federal regulations pertaining to professional certification, patient confidentiality pursuant to HIPAA, patient treatment & safety guidelines
Performs other related duties as assigned or requested

Qualifications

High School graduate or equivalent
Medical Assistant/Certified Medical Assistant course training
Certificate of graduation and proof of certification
On-the-job training, with previous experience in a health care environment strongly preferred
Ability to learn/navigate computer systems such as an electronic health record system and Microsoft Office; generally technology-savvy
Strong Verbal communications skills and ability to communicate ideas successfully
Ability to establish and maintain effective work relationships
Agrees to uphold Heartland's guiding values of Compassion, Respect, Collaboration and Integrity
Regular and predictable attendance is an essential function of the job
Personal maturity, cooperation, and ability to communicate clearly
Ability to remain calm when under pressure
High energy, positive, ability to work autonomously, flexibility, teamwork, attention to detail, and high degree of initiative

Working conditions

Potential exposure to infection and contagious diseases, and unpleasant patient or unit elements
Fast-paced, high stress environment with frequent interruptions
Job tasks are performed in close physical proximity to other people
Requires working indoors in environmentally controlled conditions
Requires dealing with unpleasant, angry, or discourteous people and other conflict situations
Frequent walking, sitting, standing throughout the day
Requires use of hands to grip, handle, control or feel objects, tools, controls
Requires standing, walking, bending, twisting, squatting
Occasionally lifting of items weighing up to 25 pounds

Physical requirements

Requires repeating the same physical activities or mental activities over and over
Requires walking
Requires using hands to handle, control, or feel objects, tools or controls
Requires bending or twisting
Requires standing and walking
Occasionally lift items weighing up to 25 pounds

Details

Hours M – F from 7:30 am – 7 pm as needed. (approx. 40hrs per week)

Occasional Saturday hours may be required as well Hours are approximate and may be altered by supervisor(s) as needed

Heartland Community Health Center is a Federally Qualified Health Center that operates an integrated primary care practice that exists to serve all community members regardless of income or insurance status in Douglas County and the surrounding area. Heartland provides primary care services, behavioral health and dental as a NCQA recognized Patient Centered Medical Home. Additionally, Heartland offers the following health and wraparound services for all patients: Medication Assisted Treatment for Substance Use Disorder, Peer Support Services, Ryan White Medical Case Management, Compass – Insurance Eligibility Assistance, Nutrition Education Classes, Food Pantry, Spanish Language medical interpretation and Care Coordination. Heartland also offers discounted medication through its inhouse repository and 340B Pharmacy program. As the safety-net provider for the area, Heartland is the trusted provider of high quality, integrated care. Heartland has a patient-majority board of directors and strives to successfully meet the needs of the community. Our Locations: Heartland Community Health Center - River City 1312 W. 6th Street Lawrence, KS 66044 Heartland Community Health Center - Panda Pediatrics 1803 W 6th Street Lawrence, KS 66044 Heartland Community Health Center - Bluestem Wellness 534 Michigan St Lawrence, KS 66044

Certified Clinical Medical Assistant

Certified Clinical Medical Assistant

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