This position is full-time and will work 40-hours per week. It is full-time benefit eligible.

Payment Poster

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary

The Payment Poster is responsible for accurately posting and reconciling incoming payments to patient accounts, ensuring all transactions align with services rendered. This role reviews and resolves discrepancies, applies payments appropriately, and maintains up-to-date financial records within the billing system. The Payment Poster plays a key role in supporting revenue cycle accuracy and timely account resolution.

What you will do

Accurately post and apply payments from patients and insurance carriers to patient accounts
Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to ensure payments align with payer contracts; identify and escalate discrepancies.
Process contractual adjustments, denials, and rejections in accordance with payer guidelines.
Balance daily postings and reconcile batches to ensure accuracy of transactions.
Respond to internal inquiries (phone calls, in-basket messages) related to payment posting issues.
Assist with audits, reporting, and other departmental projects as assigned.

Education Qualifications

High School Diploma and/or GED Required

Experience Qualifications

1-3 years experience in a medical business office. Preferred
1-3 years insurance experience. Preferred

Skills and Abilities

Knowledge of insurance reimbursement procedures and practices.
Computer and 10-key proficiency
Ability to enter data with a high degree of accuracy and efficiency.
Ability to work effectively with co-workers as a team member and communicate clearly.
Experience with computers, data entry and Windows based applications.
Lockbox knowledge preferred.
Epic positing and cash management experience preferred.

Physical Demands

Sit - Constantly
Stand - Occasionally
Walk - Occasionally
Drive - Rarely
Climb (Stairs/Ladders) - Rarely
Bend (Neck) - Frequently
Gross Manipulation (Hands/Arms) - Rarely
Squat - Rarely
Twist/Turn (Neck) - Occasionally
Twist/Turn(Waist) - Rarely
Lift/Carry 0-10 lbs. - Frequently
Lift/Carry 11-25 lbs. - Rarely
Lift/Carry 26-35 lbs. - Rarely
Push/Pull up to 10 lbs. - Rarely
Push/Pull 11-25 lbs. - Rarely
Push/Pull 26-35 lbs. - Rarely
Reach (Above shoulder level) - Rarely
Reach (Below shoulder level) - Constantly
Simple Grasping (Hands/Arms) - Constantly
Fine Manipulation (Hands/Arms) - Constantly
Gross Manipulation (Hands/Arms) - Occasionally

Working Conditions

Noise - Occasionally

Travel Requirements

Hearing Requirements

Hears Whispers < 3 feet - Constantly
Hears Whispers 3-8 feet - Constantly

Vision Requirements

Color Discrimination - Constantly
Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

When you’re a part of the Prevea family, it’s more than just a job. At Prevea, innovation, compassion and patient-centered care at the center of everything we do. Not only do we take great pride in caring for our patients and communities – we take pride in how we care for each other. Regardless of your role – checking a patient in, providing direct patient care or processing a patient’s bill, we all play an important role when caring for patients. We are a multispecialty physician group headquartered in Green Bay with health centers and employer-based clinics throughout Northeast Wisconsin. We work in partnership with Hospital Sisters Health System (HSHS) providing patients with their choice of four hospitals: HSHS St. Vincent and St. Mary's Hospitals in Green Bay; HSHS St. Nicholas Hospital in Sheboygan; and HSHS St. Clare Memorial Hospital in Oconto Falls. Prevea Health Media Accessibility Commitment: Prevea Health is committed to making our digital communications accessible to all individuals, including those with disabilities. This commitment extends to content shared on our social media platforms. While social media platforms are operated by third parties, Prevea strives to ensure that the content we post is accessible by incorporating features such as alternative text for images, captions for videos, and accessible linked materials whenever possible. If you experience difficulty accessing information shared through our social media channels, please contact us at https://www.prevea.com/contact-us and we will work with you to provide the information in an accessible format.

Payment Poster

Payment Poster

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