Client Service Representative (CSR)

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Interim HealthCare - Ringling Group

Posted 2 months ago

Full Time

Colorado Springs, Colorado

In Person

Smart Summary

Responsibilities

The Client Service Representative will assist with staff scheduling, documentation verification, and daily office operations including payroll processing. They will also act as a primary point of contact for clients and employees to ensure quality and operational standards are met.

Qualifications

You have at least one year of experience in healthcare, temporary staffing, or a related industry, with a proven ability to thrive in fast-paced environments. You possess excellent customer service and organization skills, along with the ability to multitask and manage changing priorities. A positive attitude and a motivation to help others are essential for this role.

Must Have Skills for ATS

Scheduling

Payroll

Customer Service

Job Description

Where:1901 N Union Blvd, Colorado Springs, CO 80909 

Pay Range: $17.00 - $18.00 per hour 

Hours: Full Time; Monday-Friday 8:00am - 5:00 pm; On call required

Client Service Representative (CSR) 

 in Colorado Springs, Colorado 

Discover a client service role that makes every day rewarding. As a CSR for Interim HealthCare®, you’ll be part of a team that is improving lives through the home-based care they provide. 

Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our Client Service Supervisor with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this! 

Our Client Service Representatives enjoy some excellent benefits: 

  • Pay Range: $17.00 - $18.00 per hour 
  • Make a positive impact in the lives of others through the work you do.
  • Competitive and weekly pay!  
  • Holiday and PTO pay for full time employees.  
  • Medical for full-time employees. Dental, vision and supplemental benefits for everyone.  
  • Supportive, caring management that will have your back!  
  • Rewarding career with growth and learning opportunities!  
  • Continuing education benefits and discounted coursed through Colorado Christian University and Rasmussen University.  

As a Client Service Representative, here’s a big-picture view of what you’ll do: 

  • Assist our Client Service Supervisor in ensuring compliance with quality and operational standards 
  • Schedule staff and improve the process of client/patient scheduling for home care services 
  • Verify documentation on employee’s schedules 
  • Assist with office functions such as processing weekly payroll 
  • Act as a customer services representative for the Personal Care clients and employees. 

A few must-haves for Client Service Representatives: 

  • One (1) year experience in health care, temporary staffing or related industry preferred. 
  • Experience scheduling is a plus. 
  • At least 18 years of age. 
  • Requires excellent customer service skills. 
  • Ability to thrive in a fast paced environment. 
  • Proven organization skills and detail orientation 
  • Have a positive attitude and be motivated to help others. 
  • Ability to multitask and work under pressure with changing priorities and short deadlines. 

Why Work for Interim HealthCare? 

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do. 

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

Application Deadline: Accepting ongoing applications. 

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Interim HealthCare - Ringling Group

Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It is part of Caring Brands International which also includes UK-based Bluebird Care and Australia-based Just Better Care, both well-known franchise brands in their countries. With more than 530 franchise locations in seven countries Caring Brands International is a global health care leader. Interim HealthCare in the United States is unique in combining the commitment of local ownership with the support of a national organization that develops innovative programs and quality standards that improve the delivery of service. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs. For more information or to locate an Interim HealthCare office, visit www.interimhealthcare.com.
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