QUALIFICATIONS

      Education

• High school graduate or equivalent

      Experience/Skills

• One year experience in office or hospital setting
• Experience with billing and insurance
• Ability to communicate effectively both verbally and in written reports

      Required Licenses/Certifications

• N/A

      Working Conditions

• Clean, well-lighted working environment

ROUTINE RESPONSIBILITIES

      Behavioral Expectations

• Consistently complies with established Behavioral Expectations

      Essential Functions

• Registers all patients, gives new patients medical forms to complete
• Verifies patient demographic, employment and insurance information
• Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
• Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits
• Maintains a good working relationship with office/clinic staff members and providers
• Performs other duties as assigned.