Jr. Technical Trainer

C

Concept Plus, LLC

Posted 2 months ago

Full Time

Ogden, Utah

In Person

Smart Summary

Responsibilities

The Junior Trainer assists senior staff in delivering instructor-led training sessions and provides one-on-one support to participants. They are also responsible for managing classroom logistics, documentation, and ensuring environment readiness.

Qualifications

You have a Bachelor's degree and at least 1 year of experience in instructor-led training, with a proven ability to support and deliver training in classroom settings. You are skilled in providing one-on-one and small group support, managing logistics, and possess strong facilitation and communication abilities.

Must Have Skills for ATS

instructor-led training

facilitation

communication skills

Public Trust clearance

Job Description

About the role

Concept Plus is seeking a Junior/Mid-Level Trainer to support live client training. This role assists the Senior Trainer in delivering instructor-led training in classroom settings and provides individual and small-group support to ensure participant comprehension. The Junior Trainer plays a key role in supporting training logistics, reinforcing learner understanding, and building toward greater facilitation capability over time.

What you'll do

  • Training Support and Delivery
    • Assist the Senior Trainer during live, in-person training sessions across assigned functional areas
    • Provide one-on-one and small group support to participants who need additional explanation or clarification
    • Help manage classroom logistics including attendance documentation, material distribution, and room setup
  • Pre-class readiness
    • Escalate learner issues or concerns to the Senior Trainer or Training Coordinator as appropriate
    • Support pre-class preparation by reviewing materials, job aids, and system scenarios
    • Confirm access and environment readiness in coordination with the Senior Trainer
    • Participate in internal dry runs and readiness reviews
    • Apply pre-class checklists to ensure classroom and materials are ready prior to delivery
    • Flag and escalate any access or readiness issues to the Senior Trainer prior to go-live
  • Sit-Behind Support (Receiving)
    • Receive structured coaching from Senior Trainers during live delivery
    • Apply real-time feedback to improve facilitation approach and instructional quality
    • Support the Senior Trainer in maintaining classroom pacing and engagement
  • Support Role During Delivery
    • Observe Senior Trainer delivery techniques and apply lessons to own facilitation development
    • Document learner attendance and issues accurately during each session
  • Program support
    • Provide backup instructor support at the assigned ALC as needed
    • Coordinate with Training Coordinators and PMO on schedules, attendance, and reporting
    • Participate in train-the-trainer sessions to develop facilitation skills
    • Support program improvement by flagging recurring learner questions or content gaps
    • Maintain communication with the Senior Trainer and Training Lead on daily task status
  • Compliance and reporting
    • Adhere to contract requirements and training standards
    • Ensure accurate attendance tracking and issue documentation
    • Maintain clearance, site access, and travel readiness

Required Qualifications

  • US Citizen
  • Bachelor’s degree from an accredited institution
  • Minimum 1 year of instructor-led training experience in in-person and/or virtual settings
  • Experience providing over-the-shoulder support or small group instruction
  • Strong facilitation and communication skills
  • Ability to travel as required
  • Active Public Trust clearance or ability to obtain and maintain one

Preferred

  • Experience supporting DoD, Air Force, or depot-level training programs
  • Exposure to Oracle-based or ERP-enabled training environments
  • Experience training adult learners in operational or production-driven settings

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

C

Concept Plus, LLC

Concept Plus is a technology services company offering deep technical expertise, an experienced team, and a dedication to maximizing business productivity. A process driven organization, Concept Plus provides solutions for clients that align technology with strategic goals and business drivers. Oracle, Cloud Computing, Health IT and Data Analytics are our strength; client service and partner focus our mission. Headquartered outside of Washington, D.C., we are an Oracle Partner, ISO 9001, 20000-1, and 27001 certified, and CMMI Maturity Level 3 Appraised.
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