Quality Assurance Specialist

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Hilton Grand Vacations

Posted 2 months ago

Full Time

Orlando, Florida

In Person

Smart Summary

Responsibilities

The Quality Assurance Specialist assists with closing documents for vacation ownership products at the end of the sales process. They are responsible for resolving complex customer service issues while ensuring a positive experience for Club Members.

Qualifications

You possess strong customer service skills and administrative experience, with a proven ability to assist with closing documents during the sales process. You are detail-oriented and capable of managing administrative tasks at the end of a sales cycle.

Must Have Skills for ATS

customer service

administrative experience

Job Description

As a Specialist Quality Assurance we are looking for a strong-minded individual who are looking to be involved at the end of our sales process. This person assists with closing documents as a customer makes a decision to purchase our vacation ownership product. If you have strong customer service skills and administrative experience this may be the perfect job for you!

What makes Hilton Grand Vacations unique?


There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.


Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class sales team. With more than 290,000 Club Members, a remarkable global presence, and travel opportunities to suit nearly every vacation type and interest, Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacation experience to potential Club Members.

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Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
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