Family Assistant

P

PROMESA R.H.C.F.

Posted 2 months ago

Full Time

New York, New York

In Person

Smart Summary

Responsibilities

The Family Assistant determines family eligibility, manages the enrollment process, and provides ongoing support through home visits and goal setting. They also assist in classroom coverage and maintain accurate electronic and written records in compliance with regulatory standards.

Qualifications

You have knowledge of child development principles and Head Start Performance Standards. You are proficient in computer applications and possess strong communication, decision-making, and problem-solving skills. Bilingualism in English/Spanish is preferred.

Must Have Skills for ATS

Head Start Performance Standards

ERSEA requirements

Microsoft Office

Family Development Credential (FDC)

Early Childhood Education (ECE)

Community resources

CPR

First Aid

Job Description

MISSION STATEMENT:

Are you ready to give back to the community while pursuing your passion?  For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond.  We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW:

As part of the Leadership team, under the general direction of the Program Director, this person will determine the Eligibility of potential families and lead the enrollment process. This person will assist in obtaining any necessary services required by the child or family and help in the classroom at breaks or coverage.

KEY ESSENTIAL FUNCTIONS:

  • Maintain knowledge of all required documentation in compliance with New York City Department of Health and Mental Hygiene (DOHMH) and Head Start requirements to ensure adherence to all funders and licensing standards.
  • Perform all job functions with a strong understanding of the Head Start Program Performance Standards (HSPPS) and ERSEA requirements.
  • Work with parents to complete application forms, establish family goals, and coordinate workshops to support goal achievement.
  • Conduct home visits to better understand each family’s needs and circumstances.
  • Attend staff trainings and meetings as required.
  • Support parents during the evaluation process.
  • Assist with recruiting and supporting volunteers, providing guidance as needed.
  • Participate in transition activities as requested.
  • Distribute newsletters, flyers, and other communications to families as directed by the supervisor.
  • Assist in organizing and conducting monthly parent trainings and meetings.
  • Support the creation and distribution of monthly newsletters and calendars.
  • Provide classroom support, including coverage for absences and lunch periods.
  • Perform other duties as assigned.
  • Maintain accurate written and electronic records, including health information, assessments, IFSP/IEP documentation, screening tools, anecdotal observations, and other records required for the Program Information Report (PIR).
  • Assist in completing monthly attendance reports.
  • Complete data entry across all required systems.
  • Participate in all pre-service trainings and ongoing workshops throughout the year.
  • Attend all required meetings and professional development activities.

REQUIREMENTS:

  • Knowledge and experience in the basic principles of child development.
  • Familiarity with Head Start Performance Standards.
  • Excellent written and verbal communication skills.
  • Bilingual (English/Spanish) preferred.
  • Experience working effectively with culturally diverse staff and families.
  • Proficiency in computer applications, including Microsoft Office, internet, and email.
  • Personal qualifications in accordance with licensing requirements for Home-Based Programs, including emotional maturity, cooperation with program goals, respect for children and adults, flexibility, patience, good personal hygiene, and sound physical and mental health.
  • Strong decision-making and problem-solving skills, with the ability to respond appropriately in emergency or crisis situations.
  • Ability to work collaboratively as part of a team with parents, staff, and community partners.
  • Ability to represent the organization positively within the community.
  • Visual and auditory acuity within professionally acceptable ranges, with correction if needed.
  • Ability to lift up to 50 pounds on an occasional basis.
  • Family Development Credential (FDC) required; knowledge and experience in Early Childhood Education (ECE) required. An Associate degree or higher in human services or a related field is preferred.
  • At least one year of experience in adult learning and family dynamics, including knowledge of community resources, preferred.
  • Flexible schedule to accommodate family needs, including occasional evenings and weekends.
  • Proof of a physical examination within the last six months, including vaccination documentation.
  • Current CPR and First Aid certification.
  • Completion of all mandatory trainings prior to the start of employment.
  • Successful completion of background screenings as required by the agency and the New York City Department of Health and Mental Hygiene (DOHMH).

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

P

PROMESA R.H.C.F.

Acacia Network is a leading human services organization in New York City and one of the largest Hispanic-led nonprofits in the State, providing integrated, culturally-competent, and trauma-informed programs in the areas of health, housing, social services, economic development, and cultural revitalization to more than 150,000 individuals annually. Our Network comprises 100+ affiliates and related entities, with over 2,700 employees across four boroughs in New York City, Buffalo, Albany, Dunkirk, and Syracuse in New York State, as well as Maryland, Tennessee, Arkansas, Georgia, Connecticut, and Puerto Rico. Acacia Network is always looking for talented individuals to join our expanding team. To see our latest job postings, please visit: www.acacianetwork.org/careers. Acacia Network is an equal opportunity employer.
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