Customer Account Specialist

Uline

Posted 2 months ago

Full Time

Pleasant Prairie, Wisconsin

In Person

Smart Summary

Responsibilities

Collaborate with the finance team to manage customer accounts and support essential tax processes. Responsibilities include applying sales tax exemption certificates and processing sales tax credits.

Qualifications

You have a high school diploma or equivalent and strong customer service skills with an interest in finance. You will be responsible for reviewing and applying sales tax exemption certificates and resolving documentation issues by guiding customers through certificate requirements.

Must Have Skills for ATS

Sales Tax

Finance

Customer Service

Job Description

Customer Account Specialist

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Do you have strong customer service skills and an interest in finance? As a Customer Account Specialist on Uline’s Finance team, you’ll work with customers to keep accounts running smoothly and support essential tax processes. If you’re eager to learn, we will train you - no tax experience required!

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities 

  • Collaborate with a diverse team of Finance professionals to provide exceptional service.

  • Review and apply sales tax exemption certificates in our state-of-the-art customized software.

  • Resolve missing or incomplete documentation by guiding customers through certificate requirements.

  • Calculate and process sales tax credits.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree in Finance or Accounting preferred.

  • Prior customer service or tax experience is a plus.

  • Bilingual (English / Spanish) a plus.

  • Excellent communication, organization and analytical skills.

  • Highly organized and detail-oriented with the ability to multitask.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CD1

#CORP

(#IN-PPFINHRLY)

#ZR-HQFIN

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

Uline

Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria