Nationwide
Nationwide
Posted 2 months ago
Full Time
Halifax, Vermont
Hybrid
Smart Summary
Responsibilities
You will manage customer relationships by providing support through face-to-face branch interactions and remote channels like phone and video calls. The role focuses on helping customers access products and services while developing rewarding long-term connections.
Qualifications
You are a customer-focused individual with strong communication skills, ready to support customers face-to-face and remotely. You will utilize your existing knowledge and develop new skills to help customers access products and services.
Must Have Skills for ATS
customer relationship management
sales support
Job Description
Customer Relationships Manager (CRM) is an exciting, multi-skilled and customer focused role, where you’ll focus on developing more rewarding relationships by supporting our customers to access our products and services through a variety of ways. Having a flexible approach, helping our customers face-to-face in branch and supporting them remotely via the phone or by video call means you will be maximising your existing knowledge, whilst learning new skills.
This is a permanent position working full time, 35 hours per week, Monday to Saturday, and it is based at our Halifax branch (West Yorkshire).
If this role is advertised as part time the salary will be pro rata.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
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