Data Labeling Associate - English Speakers (UK, Canadian and/ or Australian variants)

Welo Data

Posted 2 months ago

Full Time

Oakland, California

In Person

Smart Summary

Responsibilities

Evaluate AI model outputs by providing structured feedback and identifying patterns or failure modes. Collaborate with cross-functional teams to refine quality standards and improve evaluation frameworks.

Qualifications

You have native-level English proficiency (UK, CA, AU) and a university degree, along with 1-2 years of professional writing experience. You possess strong critical thinking, attention to detail, and the ability to apply complex guidelines consistently, especially regarding safety considerations in GenAI data delivery.

Must Have Skills for ATS

Data Quality

AI Systems

Model Evaluation

GenAI

Job Description

Overview



Welo Data is looking for sharp, curious, and detail-oriented individuals to join our team as Data Quality Associate.



This is not a traditional annotation role.



You’ll be working directly with cutting-edge AI systems — evaluating outputs, identifying gaps, and helping improve how these systems behave in real-world scenarios. The work sits at the intersection of data quality, model evaluation, and human judgment, where your ability to think critically matters just as much as following guidelines.



We’re looking for people who are naturally curious about AI, comfortable forming opinions, and confident in contributing to conversations with teammates, leads, and stakeholders.



Project Details



  • Job Title: Data Quality Analyst
  • Location: California (On-Site: San Francisco, Sunnyvale, or Burlingame)
  • Hours: Full-time, 40 hours per week
  • Employment Type: W2 Full-Time Employee
  • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
  • Pay Rate: $34/hour
  • Contract Duration: 1-year contract with possibility of extension


Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement.



What You’ll Do



  • Evaluate AI model outputs and provide structured, high-quality feedback
  • Perform audit-based reviews of data and model behavior — identifying patterns, edge cases, and failure modes
  • Apply guidelines thoughtfully — and flag when they don’t reflect real-world scenarios
  • Contribute to improving evaluation frameworks, not just executing them
  • Identify trends in model performance and communicate insights clearly
  • Participate in team discussions, calibrations, and stakeholder syncs
  • Partner with leads and cross-functional teams to refine quality standards
  • Document findings in a clear, concise, and actionable way


What We’re Looking For



  • Native-level English proficiency (UK, CA, AU) and a university degree (Bachelor’s or higher).
  • 1–2 years of professional writing experience with strong, structured writing skills
  • Ability to apply complex writing rules and guidelines consistently
  • Strong understanding of safety considerations in GenAI data delivery, with 2+ years of relevant experience
  • Strong critical thinking and attention to detail
  • Ability to make sound judgment calls in ambiguous situations
  • Naturally curious about AI, technology, and how systems behave
  • Comfortable speaking up, asking questions, and contributing ideas
  • Strong written and verbal communication skills
  • Ability to stay consistent while working with evolving guidelines
  • Experience in data quality, QA, annotation, or analysis is helpful — but not required


Benefits



  • Paid Sick Time & Paid Holiday (combined): 15 days
  • Paid Holidays: Memorial Day and Labor Day
  • Medical, Dental, and Vision Insurance (eligibility applies)
  • Health Savings Account (HSA)
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Additional voluntary benefits (life, accident, critical illness, etc.)
  • Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes.
  • Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix.
  • Unique Campus Features: Some locations include roof-top nature parks
  • Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks.

Welo Data

Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale. Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.
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