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Lead Retail Sales Associate / Customer Service

Amazing Lash Studio

Posted 2 months ago

Full Time

Garland, Texas

In Person

Smart Summary

Responsibilities

The lead retail sales associate is responsible for promoting and selling memberships and retail products while maintaining a high closing rate. They also manage daily studio operations, including booking appointments, handling guest inquiries, and ensuring the studio environment is clean and welcoming.

Qualifications

You have at least one year of sales experience with a focus on achieving sales metrics and closing membership sales. You are skilled in customer service, able to create a welcoming environment, and proficient in using computer systems for booking and communication.

Must Have Skills for ATS

MindBody software

Job Description

Overview

Hiring immediately for a lead retail sales associate / customer service representative in the beauty industry.  The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so guests will look and feel AMAZING!

Retaial Sales Associate / Customer Service Representative Compensation:

  • $10-$12 per hour depending on performance + membership sales bonues

Benefits:

  • Free eyelash services including volume upgrades - come in looking flawless!
  • Membership sales bonus
  • Flexible Hours
  • Discounts on all retail products
  • A glam squad culture where your work actually shows on people's faces
  • Clear career path to grow as a professional
  • Ongoing training

In this Role You Will:

  • Promote and sell Amazing Lash Studio memberships and retail products
  • Answer phones, book appointments, and enthusiastically greet every guest
  • Make outbound calls, send texts, and email guests daily to drive conversions
  • Create a warm, welcoming environment and respond quickly to guest needs
  • Maintain a membership sales closing rate of 40%+ and collaborate with fellow Lash Consultants
  • Keep the lobby and studio public areas clean, organized, and guest-ready
  • Partner with the Marketing Team on lead conversion strategies
  • Responsibly open and close the studio — this is a key holder position!

Qualifications:

  • 1+ years of sales experience preferred; results-oriented and metrics-driven
  • Customer service focused with a strong emphasis on member retention and lead outreach
  • Outgoing, positive, energetic, and resourceful — a natural people person
  • Strong communicator with confident interpersonal skills across guests and teammates
  • Organized multitasker and problem solver with solid computer skills
  • Available for flexible days/hours including nights, weekends, and holidays
  • MindBody software experience a plus

Apply today to see if the Amazing Lash Studio® brand is a great fit for you.  We would love to meet you and discuss the possibility of a long and rewarding career!

Legal Disclaimer

©2023 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.

Amazing Lash Studio

Ever since Amazing Lash Studio was founded in 2010, we have been dedicated to raising the bar on perfection, long-lasting beauty and professionalism in the eyelash extension industry. We practice best-in-class business ethics while promoting integrity, honesty and dedication to the client. Our team of specialists is committed to providing exemplary customer service by upholding these values that will strengthen us to become the leader in the beauty industry. Eyelash extensions offer you a natural-looking lash line that is longer, fuller and darker than your lashes could ever be. These results are compared against the most popular and best-selling mascara on the market. What makes us the best eyelash extension salon? We offer a unique team of highly trained individuals who have professionally applied thousands of eyelash sets throughout their careers. Our company maintains a qualified medical background and personally selects our stylists who study under our master trainers. These selection and training processes ensure that every visit to our studio ranks in the highest Gold Standard of the industry. Through continued research, we bring our clients the highest quality and safest products on the market to provide a safe and comfortable experience with every visit. Our passion and talent for lash styling includes precision and elegance that creates long-lasting, beautiful eyelashes!
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