Are you passionately committed to caring for others, especially for the elderly?

If so, we would like to hear from you!

Manorhouse is a customer service focused provider of senior living in Richmond. We believe that a resident's life in one of our communities should be an extension of the lifestyle he or she enjoyed previously, enhanced with premier Manorhouse service and support. Offering various levels of assisted living and memory care, Manorhouse strives on a daily basis to live our mission "to exceed customer expectations in a unique and outstanding way..."

This customer service experience is delivered by staff that have been specially trained to be Hospitality Ambassadors, so they can honor and enhance the lives of our residents through compassion and a commitment to exceeding customer expectations.

Our goal is simple: to be the very best provider of assisted living and memory care services in each of our markets, and the preferred employer for those individuals looking to make a difference in the lives of the elderly.

Purpose of the Job: Deliver the highest quality care to our assisted living and memory care residents by providing oversight of their medical and emotional needs by recognizing medical issues and contacting the appropriate healthcare providers, family members, and/or responsible parties, implementing medical orders, managing and distributing medications as well as assisting with activities of daily living.

Responsibilities and Tasks:

1. Consistent and predictable attendance.

2. Dispense prescribed medications to residents according to doctors' written orders. Document properly.

3. Oversee medical care of assisted living residents:

a. Act as shift lead for nursing assistants and med techs on a shift.

b. Recognize medical issues as well as monitor the status of chronic illnesses.

c. Coordinate with external health care providers such as home health and hospice.

d. Administer health assessments such as LOC, UAI and ISP.

e. Communicates any concerns to healthcare providers as well as family members or responsible parties.

4. Document daily including, but not limited to, medication administration, nursing notes, communication with healthcare providers and family members/responsible parties plus complete orders.

5. Provide direct personal assistance and supervision of residents ADLs when necessary, including, but not limited to, bathing, dressing, eating, walking, etc. Assist residents with any personal needs that the resident may be unable to do themselves.

6. Respond immediately in case of an accident or incident involving a resident. Document incident.

7. Attend training as required as well as complete all Relias training as scheduled.

Knowledge, Skills, Abilities, or Information Required for Completely Satisfactory Performance:

• Knowledge of principles and processes for providing resident and personal services such as conducting needs assessments and meeting quality standards of service.
• Knowledge of principles, methods, and procedures for diagnosis and treatment of physical and mental issues with residents.
• Strong knowledge of the 5 Rights of Medication Administration-The Right: Drug, Dose, Route, Patient, Time.
• Ability to tell when something is wrong is likely to go wrong with a resident.
• Ability to listen to and comprehend information and ideas presented from residents, family members, co-workers, visitors, and medical professionals.
• Ability to communicate ideas and information to residents, family members, co-workers, visitors, and medical professionals.
• Ability to make decisions and solve problems by analyzing information available.
• Ability to perform and prioritize multiple tasks effectively and efficiently.
• Ability to work within defined time constraints.
• Ability to take initiative and follow through.
• Ability to maintain accurate records and prepare reports.

Education and Licenses: Requires the ability to use fractions, decimals, and commercial arithmetic. Basic knowledge of grammar, spelling, and punctuation is required. Equivalent to a 4-year high school education. Licensed Practical Nurse license required except if working on provision pending taking the state boards.

Experience: 0 to 3 months supervisory experience. 0 to 1-year hands-on nursing experience.

Special Requirements:

1. Must have ability to communicate as per section 22VAC40-73-110.
2. Must be considerate and accepting of the aged, frail and disabled person.
3. Appropriate attire and good personal hygiene are expected.
4. Must comply with and implement all Company Policies and Procedures as well as the Employee Handbook.
5. Must support and promote the "Rights and Responsibilities of Residents of Adult Care Residences."
6. Must maintain confidentiality with regard to residents, staff, and Company information.
7. Must participate in training and in-service programs as required by the Company and/or applicable State's Standards including, but not limited to, OSHA required training, CPR, etc.
8. Staff will not accept gratuities from resident, family members, vendors, or visitors.