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Fit Specialist – Shasta Harley-Davidson

Wise Auto Group

Posted 2 months ago

Full Time

Redding, California

In Person

Smart Summary

Responsibilities

The Fit Specialist is responsible for guiding customers through the motorcycle sales process, from initial greeting and needs assessment to demo rides and closing. They must also maintain accurate CRM records and coordinate with the F&I team to ensure a seamless ownership experience.

Qualifications

You have previous sales experience, ideally in automotive or powersports, and a competitive, goal-driven mindset. You are comfortable on a motorcycle, possess strong communication skills for building rapport, and are willing to work flexible hours including weekends and holidays. A valid motorcycle endorsement or the willingness to obtain one is also required.

Must Have Skills for ATS

CRM

Sales

Motorcycle Endorsement

Job Description

Fit Specialist – Shasta Harley-Davidson

Location: Redding,CA
Department: Sales
Reports To: Sales Manager / General Sales Manager
Compensation: Base + Commission (High earning potential for top performers)

Position Summary:

At Shasta Harley-Davidson, the #1 dealership in the Wise Riders Owners Group, we don’t just sell motorcycles — we fit people to their freedom. As a Fit Specialist, your role is to connect customers with the Harley-Davidson lifestyle by guiding them to the perfect bike based on their wants, needs, and experience level. If you're hungry to win, driven by results, and excited to help people ride home on two wheels, this is the job for you.

Key Responsibilities:

  • Greet every guest with energy and purpose — no missed opportunities.

  • Perform high-impact customer interviews to identify wants, needs, and budget.

  • Match each customer with the right motorcycle and ownership experience.

  • Guide customers through the sales process: demo rides, write-ups, trade appraisals, and closing coordination.

  • Set and confirm daily appointments through follow-up calls, texts, and emails.

  • Collaborate with the F&I team to ensure a smooth and seamless transition.

  • Maintain detailed CRM notes, daily follow-up, and accurate paperwork.

  • Deliver world-class customer service that drives positive reviews and referrals.

What We Look For:

  • Previous sales experience (automotive, powersports, or retail preferred).

  • A competitive, goal-driven mindset — you want to be #1.

  • Strong communication skills and the ability to build quick rapport.

  • Must be comfortable on a motorcycle and excited to learn the product.

  • Willingness to work weekends, holidays, and major sales events.

  • Valid motorcycle endorsement (or willingness to obtain one).


Performance Expectations:

  • Daily Appointments Set & Confirmed

  • Monthly Unit Sales Target

  • Customer Experience Index (CXI) Score

  • CRM Follow-Up Completion


Why Work at Shasta Harley-Davidson?

  • Be part of a winning culture where hard work is recognized and rewarded.

  • Unlimited earning potential — the more you close, the more you make.

  • Learn from industry leaders and grow your career in powersports.

  • Represent one of the most iconic brands in the world.


Think You Can Fit the Right Bike to the Right Rider?

Apply now and take the first step toward a fast-paced, rewarding career at Shasta Harley-Davidson.

Wise Auto Group

Wise Auto Group is proud to be one of the automotive leaders in New and Pre-owned Automotive sales in the greater Sacramento and San Francisco Bay area. We have an extensive supply of brand new cars, trucks and SUVs on hand at each of our locations as well as a wide variety of pre-owned vehicles. It is our mission to make sure we make each and every customer’s car buying process as quick and hassle free as possible. While several of our original dealerships are located in Vacaville, we also have several locations in the greater surrounding area. These include: Sacramento, Yuba City and now in Vallejo. Each of these locations has a wide variety of new and certified used cars to choose from, as well as a highly trained staff, ready to answer any question you may have.
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