Rental Coordinator

N

N C Machinery Co.

Posted 2 months ago

Full Time

, Washington

In Person

Smart Summary

Responsibilities

The Rental Coordinator assists customers with equipment rentals, parts, and service needs while managing the scheduling of deliveries and maintenance. They are also responsible for administrative tasks such as data entry, inventory reconciliation, and ensuring high levels of customer satisfaction.

Qualifications

You possess strong PC skills, including Microsoft Office and DBS, along with excellent communication abilities for assisting customers in person and over the phone. You are organized, detail-oriented, and capable of multitasking in a fast-paced environment, with a high school diploma or equivalent.

Must Have Skills for ATS

Microsoft Office

DBS

customer service

scheduling

preventive maintenance

inventory management

data entry

valid driver's license

Job Description

About the Position:

NC Machinery Grand Opening coming to Bellingham, Washington! We’re excited to open a new location and are ready to grow our team. This is a unique opportunity to be part of a team launching a new location for N C Machinery.

We are looking for someone who is outgoing and enjoys interacting with people, to work in our Bellingham location.

The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met. This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment. Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.

Key Responsibilities:

  • The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs.
  • Customers are taken care of in person or over the phone.
  • With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met.
  • This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment.
  • Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.
  • This person needs to professionally represent the company by continuing their industry education, attending required meetings, by coordinating with member companies, departments and fellow employees, through cleanliness and proper attire, and with articulate and effective communication.
  • Promote and adhere to strict safety standards; Safety Always the Right Choice. Practice Company Values: Teamwork, Customer Focus, Commitment, Respect, Sense of Urgency, Integrity, and Safety.

Qualifications:

  • Strong communications skills in person and over the phone.
  • This position requires someone who can work in a fast-paced environment at times and be able to multitask.
  • Demonstrate organizational skills and attention to detail.
  • Strong PC skills are required with experience with Microsoft Office, DBS, construction equipment knowledge, and knowledge of general office equipment.
  • High school diploma or equivalent necessary, BA/BS preferred.
  • Valid state driver’s license

Employee Benefits:

We offer a competitive benefits package that includes an hourly wage from $29.60 to $33.45 per hour.

  • Medical, Dental, Vision Insurance
  • Telehealth
  • Paid Vacation & Sick Leave
  • Paid Holidays
  • 401k w/Company Match and Profit Sharing
  • Employee Referral Bonus
  • Company Paid Life Insurance
  • Employee Assistance Program
  • Excellent Recognition Program
  • Career Growth Opportunities
  • Employee Discounts

To apply for this unique position, please go to our web site at www.ncmachinery.com.   

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers.  A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.  

N

N C Machinery Co.

A proud member of Harnish Group Inc., N C Machinery has been the authorized Caterpillar dealer for Alaska since 1926. Today, N C serves both Alaska and western Washington with the same commitment that has kept customers coming back for generations. N C Machinery does more than just sell you a machine. Whether you are purchasing, renting through N C Machinery Cat Rentals, or servicing your current fleet, we are here to make sure your operation never slows down. That is why every customer is backed by our back-to-work guarantee when they purchase a machine with a Customer Value Agreement (CVA). Whether you have one machine or hundreds, you’ll get next-day parts and repairs within two days. Guaranteed.* 📍 Headquartered in Tukwila, WA | Learn more at www.ncmachinery.com*
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