Assistant Manager, FT

Marcus Corporation

Posted 2 months ago

Full Time

Madison, Wisconsin

In Person

Smart Summary

Responsibilities

The Assistant Manager is responsible for supervising, coaching, and motivating associates to ensure exceptional guest service and operational efficiency. They also assist with hiring, training, and implementing strategies to drive theatre performance and brand awareness.

Qualifications

You have a positive attitude, strong work ethic, and excellent communication skills, with the ability to thrive in a fast-paced, team-focused environment. You are passionate about coaching associates to deliver exceptional guest service and have experience evaluating key performance indicators to drive results.

Must Have Skills for ATS

Customer Service

Coaching

Hiring

Training

Performance Analysis

Brand Awareness

Job Description

Food.  Service.  Film.  Fun!

Marcus Theatres: where talented people find limitless opportunities!

Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager with Marcus Theatres, you will be a part of a family you can connect with, grow with, and have fun with!

Our Assistant Managers Enjoy…

  • Competitive Wages & Premium Holiday Pay
  • Paid Vacation for Full-Time (30+ Hours per Week)
  • Medical, Dental, Vision & Retirement Benefits for Full-Time (30+ Hours per Week)
  • Free Movies & Meals
  • Paid Uniforms
  • Associate College Scholarship Program
  • Career Advancement Opportunities

Do You Have What it Takes?

Do people notice your positive attitude, your work ethic, and your excellent communication skills?  Do you have the ability to work in a high-volume, fast-paced and team-focused environment?  A successful candidate will be passionate about coaching associates to provide exceptional guest service and bring their enthusiasm with them to work each and every day!

We Need YOU.

Your Job Duties May Include…

  • Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
  • Supervise, motivate, reward and coach associates.
  • Execute systems and processes that keep the theatre running smoothly.
  • Assist with hiring, training and associate development.
  • Evaluate key performance indicators to drive guest satisfaction and results.
  • Identify opportunities to increase brand awareness and drive traffic into the theatre.
  • Follow direction of the theatre and corporate management teams.

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws

Marcus Corporation

Headquartered in Milwaukee, Marcus Corporation (NYSE: MCS) is a leader in the entertainment and hospitality industries, with significant company-owned real estate assets. The Marcus Corporation’s theatre division, Marcus Theatres, is the fourth largest theatre circuit in the U.S. and currently owns or operates 985 screens at 78 locations in 17 states under the Marcus Theatres, Movie Tavern® by Marcus and BistroPlex® brands. The company’s lodging division, Marcus Hotels & Resorts, owns and/or manages 17 hotels, resorts and other properties in eight states. Marcus Theatres is the fourth largest theatre circuit in the United States and currently owns or operates 1,036 screens at 83 locations in 17 states under the Marcus Theatres, Movie Tavern by Marcus and BistroPlex brands. For more information, please visit www.marcustheatres.com. Marcus Hotels & Resorts owns and/or manages 16 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes hotel food and beverage concepts developed by its Marcus Restaurant Group, featuring premier brands such as Mason Street Grill, ChopHouse, Miller Time Pub & Grill and SafeHouse Restaurants. For more information, please visit www.marcushotels.com.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria