Sales Associate

HouseMart

Posted 2 months ago

Full Time

Pahoa, Hawaii

In Person

Smart Summary

Responsibilities

The Sales Associate is responsible for delivering exceptional customer service and maintaining store cleanliness and organization. They also handle merchandising, inventory counts, and register transactions while ensuring a safe store environment.

Qualifications

You are a driven individual responsible for delivering exceptional customer service and maintaining a clean, organized store environment. You will greet customers, assist them with product knowledge and suggestive selling, and handle all register transactions efficiently. Your ability to work a flexible schedule and collaborate effectively with a team is essential for success in this role.

Must Have Skills for ATS

Sales

Customer Service

Cash Handling

Inventory

Computer Systems

Two-way radios

Job Description

Hourly Pay: $16.00 to $17.00 per hour

Role Summary: The Sales Associate is a driven-individual who is responsible for delivering exceptional customer service. They play an integral part in keeping our stores clean, organized, and shoppable for our customers. The Sales Associate thinks and behaves in alignment with HouseMart’s Mission, Vision, and Core Values.

Key Responsibilities:

  • Customer Service: Greets every customer and provides them with personalized assistance to ensure they have a positive experience in our stores. 

  • Store Visuals and Merchandising: Assists in setting up and breaking down regular, seasonal, and/or promotional displays. Regularly organizes and maintains presentation of merchandise.

  • Sales and Product Knowledge: Builds customer loyalty through suggestive selling and product knowledge. Maintains knowledge on current and advertised store products.

  • Inventory: Able to perform weekly physical counts of merchandise and efficiently handle all register transactions to maintain accurate inventory of products.

  • Safety and Security: Works in a safe manner and actively practices prevention methods to protect yourself and others.

You Own This If You Have:

  • Flexible Schedule: Willing to work a flexible schedule based on business needs (Days, Nights, Weekends, and Holidays included).

  • Strong Communication: Strong written and verbal communication skills to effectively communicate with store management.

  • Team-Oriented: Ability to work and collaborate with fellow team members, store management, and customers.

  • Organized and Detail-Oriented:Strong attention to detail and ability to perform basic mathematical skills.

  • Critical Thinking Skills: Ability to work under pressure, demonstrate effective decision-making, and exercise sound judgement.

Qualifications:

  • Customer Service, Retail, and Cash Handling experience preferred.

  • Strong written and verbal communication skills.

  • Ability to understand and follow instructions.

  • General knowledge and experience with computer systems and two-way radios. 

Working Conditions:

  • Work Environment: Will work under regular store conditions. Occasional exposure to heat, dust, solvents, chemicals, paint, glue, etc.

  • Equipment and Tools: Occasional use of store equipment including, but is not limited to two-way radios, hand tools, key machines, paint mixers, computer systems, printers, fax, and other miscellaneous hand tools.

  • Physical Demands: Ability to stand for extended periods of time. Ability to push, pull, and/or lift up to 60lbs of material, in addition to lifting and maneuvering up to 100lbs. using a hand truck, on occasion.

Full Time Benefits:

  • Employee Discount

  • Health Plan Coverage (Medical, Vision, Dental)

  • 401(k) with Employer Match

  • Profit Sharing Program

  • 100% Company Paid Life Insurance

  • Vacation, Sick Leave, Personal Leave, and Holidays

Part Time Benefits:

  • Employee Discount

  • 401(k) with Employer Match

  • Profit Sharing Program

HouseMart

Since 1951, Maui Varieties, Ltd., parent company of HouseMart Ace Hardware, Ben Franklin Crafts and Daiso retail stores, has taken pride in providing the products and services that meet the needs of our local communities. As a family-owned business for more than 65 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service and commitment to providing the products our customers need. HouseMart is owned by third generation siblings Wayne Kamitaki, Guy Kamitaki, Lynn Ushijima and cousin, Paul Mizoguchi. With a vision “to become the best operating chain of independent craft and hardware stores in the country,” the HouseMart retail operation has grown to a medium-sized, multi-state business consisting of 30 Ace Hardware, Ben Franklin Crafts and Daiso stores, employing over 500 employees in Hawaii, Washington, Oregon, Nevada and Kansas. We look forward to further expansion of our business into the next generation and beyond, while still operating under the same family values. Company leadership recognizes the importance of HouseMart’s engagement in the community to build a continuous base of future customers for our retail operation. We have developed dynamic community engagement programs to embed fond memories of exceptional service and creative solutions in the minds of our customers.
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