Description

Want to be a part of the most audacious and * radically EXCELLENT* Paint & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Licht family where everyone is equally important.

We’re JC Licht, and we’ve been giving expert advice and assistance to those looking to breathe new life into their Chicagoland homes since 1907. Our customers are also our neighbors and friends, and they trust us to share our expertise and provide them with superior products and outstanding service. JC Licht service professionals are trained in our extensive line of products and are skilled home-project experts who can help you every step of the way.

We are currently looking for passionate and dedicated individuals to join our team as Paint Tinting Specialist for our Evanston location. If you are looking for a work environment that encourages personal growth, responsibility, and a shared vision for providing incredible customer service, then JC Licht wants you!

The primary responsibility of the Paint Tint Specialist is to provide superior service to all customers with an emphasis on paint tinting and color matching. The Paint Tint Specialist will assist the store manager and assistant store manager as needed.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Reads work order or receives instructions from supervisor or homeowner regarding color of paint.
• Selects premixed paints, or mixes required portions of pigment, oil, and thinning and drying substances to prepare paint that matches specified colors.
• Assist customers with paint orders; in store and over the phone
• Quickly and accurately place orders and run POS program
• Answer technical questions on prepping surfaces, paint issues and application techniques
• Operate all material handling, tinting, mixing and testing equipment in a safe manner
• Assist all customers in a professional and timely manner upon them entering the retail store.
• Answer customer telephone calls promptly and in an appropriate manner per company guidelines
• Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
• Determine a customer’s needs by asking questions and listening to the customer’s response.
• To actively participate in all provided training programs offered by the retail store.
• To maintain merchandising standards established by store managers and /or operational managers including sales floor displays, promotional displays etc.
• To actively participate in store activities including unloading of trucks, stocking shelves, carrying merchandise out for the customer, having the ability to lift a determined weight of merchandise.
• Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
• Participate in all daily store housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
• Adhere to all company policies and procedures outlined in the retail employee handbook.

Requirements

• Paint tinting experience required
• Demonstrated skills in customer service and negotiating.
• Detail oriented and ability to manage your time efficiently and appropriately.
• Must have strong organizational skills and the ability to multi-task.
• Good verbal and written skill
• Must be able to lift and /or move up to 75 pounds.
• Previous retail experience a plus