Customer Service Clerk

N

New Pioneer Food Co-op

Posted 2 months ago

Full Time

Cedar Rapids, Iowa

In Person

Smart Summary

Responsibilities

The Customer Service Clerk is responsible for providing outstanding service, managing retail transactions, and maintaining store inventory. They will assist in various departments including produce, dry goods, and prepared foods while ensuring a clean and organized environment.

Qualifications

You have previous retail or food service experience with a focus on customer service. You are able to perform basic arithmetic and communicate in English, demonstrating attention to detail and the ability to handle physical tasks like lifting up to 50 pounds.

Must Have Skills for ATS

cashiering

stocking

product knowledge

organic foods

natural foods

Job Description

Description

Our Customer Service Team members assist in all aspects of our retail operations.

What You'll Do

  •  Provide outstanding customer service in a retail and counter-service environment
  •  Interact with customers and team members daily
  •  Prepare and stock items across all departments
  •  Demonstrate product knowledge
  •  Cashier, bag, and carry out items for customers
  •  Lift and carry up to 50 pounds regularly

What We're Looking For

  •  Verifiable work experience with excellent tenure and attendance
  •  Grocery store, convenience, food service, or retail experience
  •  Demonstrated retail customer service experience and skills
  •  Familiarity with organic and natural foods
  •  Attention to detail and ability to efficiently perform assigned tasks
  •  Ability to read and speak English and perform basic arithmetic

Additional Details

This customer focused position works all aspects of our full-service retail grocery stores. Outstanding customer service, demonstrated through product knowledge, preparation, and dedication to quality is our goal.

If you have enthusiasm for a fast-paced work environment we're looking for you!

The Store Service Team member’s tasks could involve, but are not limited to, frequent and extended periods of time cashiering, bagging and carry out assistance, stocking dry goods, preparing and stocking produce and food products, serving prepared foods, as well as meat and seafood. Schedule tasks may also involve frequent periods of time working in walk in coolers and freezers. 

This position requires a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis.

Negotiable based on experience

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New Pioneer Food Co-op

New Pioneer Food Co-op is a community owned food cooperative serving Eastern Iowa since 1971. With multiple retail locations and a centralized production facility known as The Hub, we connect our communities to high quality local, organic, and responsibly sourced food. Our stores provide full service grocery, prepared foods, wellness products, and everyday essentials while our production team crafts fresh meals, bakery items, and ready to enjoy foods that support our retail locations and community partners. Guided by cooperative values, we work closely with regional farmers, producers, and suppliers to strengthen the local food system while creating welcoming spaces where everyone is invited to shop, learn, and connect.
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