Assistant Community Manager

Towne Properties

Posted 2 months ago

Full Time

Cincinnati, Ohio

In Person

Smart Summary

Responsibilities

The Assistant Community Manager supports daily property operations, including conducting tours, managing leasing activities, and maintaining resident records. They also assist with rent collection, community events, and ensuring high standards of service in partnership with the Community Manager.

Qualifications

You have at least one year of experience in property management or leasing, with strong customer service and communication skills. You are proficient in Microsoft Office and possess a detail-oriented mindset with excellent time management abilities. A valid driver's license and willingness to undergo background and drug screenings are also required.

Must Have Skills for ATS

Yardi

Microsoft Office

Excel

Word

Outlook

Leasing

Customer Service

Sales

Social Media

Job Description

Description

Love Where You Work! 

At Towne Properties, we don’t just build communities—we build  careers. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together.  

Position: Assistant Community Manager 

Location: The Apex Apartments - Cincinnati, OH
Competitive pay: $18.50–$23/hour, with the potential to earn more through leasing incentives and bonuses.
Office Hours: Monday-Friday 9AM-6PM and Saturdays depending on Occupancy 

Make an Impact

As an Assistant Community Manager, you’ll play a key role in supporting the success of your community and ensuring every resident and prospect feels at home. Each day brings opportunities to connect with people, solve challenges, and contribute to a thriving, well-run property. In this role, you will:

  • Welcome prospective residents, conduct tours, and guide them through the leasing process
  • Support daily operations to meet financial and occupancy goals
  • Ensure apartments and community areas are ready for new move-ins
  • Manage leasing activities, move-ins/outs, renewals, and resident records in Yardi
  • Handle rent collection, notices, and delinquent accounts with professionalism and accuracy
  • Assist with community events, resident relations, and property reporting
  • Partner closely with the Community Manager to maintain a high standard of service and performance

Bring Your Skills

If you’re a natural communicator with a passion for organization and customer service, this is your chance to grow your career in property management. You’ll combine administrative, financial, and interpersonal skills to create an exceptional resident experience while helping your team meet its goals. We ae looking for:

  • 1+ year of experience in property management or leasing, preferably in multifamily housing
  • Strong customer service and communication skills (verbal and written)
  • Team-oriented mindset with the ability to collaborate effectively
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Detail-oriented with strong time management and multitasking abilities
  • Understanding of sales, marketing, and basic property compliance
  • Ability to handle challenges with professionalism and problem-solving skills
  • Valid driver’s license, reliable transportation, and auto insurance required
  • Willingness to complete a background and drug screening upon offer

Other Helpful Skills and Competencies:

  • NALP® designation through NAA
  • Yardi experience
  • Social media skills

Why Join Towne?

At Towne Properties, we care for our associates as much as our communities. We offer:

  • Health, dental, vision insurance options, life insurance, and FSA
  • 401(k) with match, plus yearly bonus potential
  • Generous PTO and paid holidays 
  • Training, certification support, and career advancement through Towne University
  • Supportive team environment, referral bonuses, recognition programs and more
  • Family-owned since 1961 with a strong foundation for your career growth
  • Proud Energage Top Workplace 2018–2025

Your Future With Us

At Towne Properties, your growth matters. This role offers the chance to build leadership skills, expand your technical expertise, and grow into higher-level management roles through Towne University’s award-winning training programs. We recognize hard work, promote from within, and help our associates build careers they’re proud of—based on skill, reliability, and drive, not just seniority.

Apply now and start building your future with us! 

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.  

Requirements

  • 1+ year of experience in property management or leasing, preferably in multifamily housing
  • Experience in  Customer Service, Leasing, and Yardi 
  • Must have a valid drivers license with reliable vehicle

Towne Properties

Towne Properties is an integrated real estate company committed to creating great places to live for over 350,000 individuals who wake up daily in apartments, condos, and homes expertly managed by Towne Properties. As a company, we are creative, personal, and philanthropic, firmly committed to being best in class. Established in 1961 and based in Cincinnati, OH, our reach extends across Ohio, Indiana, Kentucky, and North Carolina.
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