Service Coordinator- RoyalAire Mechanical

BCH Mechanical

Posted 2 months ago

Full Time

Oldsmar, Florida

In Person

Smart Summary

Responsibilities

The Service Coordinator will manage daily work plans for technicians, oversee material procurement, and ensure high-quality customer service. They are also responsible for financial awareness, cost management, and maintaining clear communication with the Service Manager.

Qualifications

You have 1-3 years of industry experience or related customer service experience, with proficient skills in Microsoft Office, including Word and Excel. You possess excellent customer service, organizational, and communication skills, with the ability to multitask and work effectively under deadlines.

Must Have Skills for ATS

Microsoft Word

Microsoft Excel

Job Description

    RoyalAire Mechanical Services has immediate openings for experienced and motivated Service Coordinator to join our team in Oldsmar, FL! 


Why choose RoyalAire? 
Established originally in 1987, RoyalAire is a full-service mechanical contractor with sheet metal, piping, plumbing, and service capabilities. RoyalAire Mechanical Services, LLC. excels in commercial, institutional, industrial, mechanical, and plumbing applications. We provide full-service design/build, design-assist, schematic budgeting and logistics planning. We have the ability to service the systems we install with our service division. We service all types of systems from chilled water to refrigeration systems through service contracts, preventative maintenance agreements, and on-call service repairs. We also provide indoor air quality testing and duct cleaning services.   What We Offer: 
  • Competitive salary
  • Weekly direct deposit (every Friday)
  • Performance and safety bonuses
  • Company-provided cell phone and laptop
  • Paid holidays and generous PTO
  • Benefits active the 1st of the month after hire
  • Excellent medical, dental, and vision insurance
  • HSA and FSA accounts with generous company contributions
  • 401(k) with 50% company match up to 5%
  • Employee discounts through Tickets at Work
  • Company-paid life and AD&D insurance
  • Short- and long-term disability, plus supplemental insurance options
 
 What You'll Do:
  • Manage and support a safe working environment
  • Quality control and customer satisfaction
  • Financial awareness
  • Communication and coordination with Service Manager
  • Create and support daily, weekly work plans for technicians
  • Employee timesheets
  • Material procurement
  • Project proposals, bids, correspondence, etc.
  • Cost management

What You'll Need:   
  • Excellent customer service and problem-solving skills
  • High quality organizational skills
  • The ability to work well under deadlines and to multitask
  • The ability to build relationships and coalitions within the community
  • Excellent verbal and written communication skills
  • Excellent critical thinking and problem-solving skills
 

Education and Experience:

  • 1-3 years of industry experience or related customer service experience required
  • Previous administrative experience preferred
  • Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
  Join Our Team
Ready to share your knowledge and shape the next generation of skilled plumbers?
Apply now at bchmechanical.com/careers #INDRA   Our Commitment to Diversity
At RoyalAire, we are proud of our inclusive culture. We value the diverse backgrounds, experiences, and perspectives of our team members, knowing that diversity fuels innovation, collaboration, and success. We are committed to creating a workplace where everyone can thrive.

BCH Mechanical

BCH Mechanical is a Mechanical Contracting company doing business throughout the State of Florida in commercial air conditioning and plumbing. The service division, ConServ Building Services provides preventative maintenance and emergency service throughout the southeast U.S.
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