Description

*HIRING FOR JUNE 2026*

Overview

Founded in 2002, American Auto Shield (AAS) specializes in 3rd party home and vehicle service contract claims administration. AAS has a headquarters in Lakewood, Colorado, and we operate a satellite office in St. Peters, Missouri. For more than two decades, American Auto Shield has experienced tremendous growth, which equates to fantastic career opportunities for our employees. The American Auto Shield General Claims Adjuster is a full-time, on-site position at our Lakewood, CO office. This position is responsible for adjudicating claims while adhering to various written contracts and internal standard operating procedures.

Mechanics, service writers, advisors, and technicians are encouraged to apply!

Job Location

14033 Denver West Parkway, Building #64, Suite 200, Lakewood, CO 80401

Compensation

The General Claims Adjuster earns competitive compensation from $30/hr. *

What You Will Do in This Role

Provide excellent customer service.
Adjudicate and document claims according to coverage terms and standard operating procedures.
Provide accurate and timely information to all external and internal customers concerning claim status and other claim inquires.
Recommend further action on claims exceeding authority limits.
Other duties as assigned.

Requirements

What You Need to Join Our Team

Able to adhere to a defined work schedule.
Able to work independently and meet or exceed production targets with minimum supervision.
Friendly, courteous, and service-orientated.
Able to recognize problems, identify possible causes, and resolve routine problems.
Able to read and interpret vehicle service contracts after completing company provided training.
Able to comprehend and carry out verbal instructions.
Basic knowledge of Microsoft Office and Internet navigation.

Required Education/Certifications

High School Diploma or General Education Degree (GED).
Automotive mechanical experience and/or training required.

Why work for us?

We are excited to provide

Competitive compensation from $30/hr *
Comprehensive benefits package
- Medical
- Dental
- Vision
- Short/Long Term Disability
- Life Insurance
- Flex Spending Account
401 (k) **
PTO
Paid Sick/Wellbeing Time Off
Employee Assistance Program
Voluntary Benefits
- Pet Insurance
- Life Insurance
Satisfaction of work with a highly skilled team to make a company-wide impact

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

**Eligible for 401 (k) the first of the month after the 1st 90 days.

Company Core Values

Our company core values are integrity, respect, accountability, collaboration, and innovation. These values serve as cultural cornerstones and the foundation of behaviors that drive our organization to excellence.

A home and vehicle service contract claims administrator founded in 2002 and headquartered in Colorado, American Auto Shield’s mission is to be recognized as the driver for innovation in our industry by delivering products and an experience our customers value. As part of this experience, we are committed to making American Auto Shield the first choice for service contracts by defining and delivering a culture of customer service excellence, connecting with our customers, employees, and communities through meaningful interactions, and fostering consumer and employee trust. Named a Top Workplace, we believe in what we do and in the employees behind what we do. American Auto Shield’s company core values – integrity, accountability, respect, collaboration, and innovation – were developed around our customer-centric vision. Our Top Workplaces team helps to drive these principles by providing a valuable customer claims experience for our home and vehicle service contract holders.

CO Onsite - Automotive Warranty Claims Adjuster

CO Onsite - Automotive Warranty Claims Adjuster

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