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Dental Receptionist

H

Hawai'i Island Community Health Center

Posted 2 months ago

Full Time

Waikoloa Village, Hawaii

In Person

Smart Summary

Responsibilities

The Dental Receptionist is responsible for greeting patients, managing appointments, and handling patient registration. They also perform cashiering duties, including collecting payments and maintaining accurate billing records.

Qualifications

You have a high school diploma or GED and possess basic office procedure knowledge and computer skills for data entry. You are adept at multitasking, have excellent communication abilities, and a friendly, team-oriented attitude to effectively manage patient reception, registration, and cashiering duties.

Must Have Skills for ATS

Data entry

Billing

Bank deposits

Cash drawer balancing

Insurance eligibility verification

Job Description

🌟 Join Our Team as a Patient Services Superstar! 🌟

Are you a person with a knack for making others feel welcome? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you!

Schedule Details

  • Employment Type: Full-time.
  • Work Schedule: 4x10’s from Monday to Friday 
  • Shifts: Monday-Friday, from 7:00 AM - 5:30 PM 30-minute lunch.
  • Starting Pay: $18.50 per hour, based on experience/skill set.
  • Location: HICHC Waikoloa Dental 
  • Flexibility: Travel and flexibility are important for these roles.

About Us: At HICHC, we're dedicated to providing top-notch Dental services with a smile. Our team is passionate about making a difference in our community, and we're looking for a friendly and organized Patient Services Representative to join us!

What You'll Do:

👋 Patient Reception:

  • Be the friendly face that greets new and returning patients.
  • Check in patients for their appointments and update their records.
  • Provide general information and direct visitors to the right places.
  • Answer calls and connect them to the appropriate staff.
  • Schedule, reschedule, and verify appointments.
  • Keep track of patient encounters and appointments.

📝 Patient Registration:

  • Collect and update patient information.
  • Prepare and assemble new patient health records.
  • Verify insurance eligibility and personal income.
  • Ensure patient charts are ready for appointments.

💰 Patient Cashiering:

  • Enter patient charge data and collect payments.
  • Counsel patients who need assistance with payments.
  • Maintain daily billing records and prepare bank deposits.
  • Balance the cash drawer and resolve discrepancies.

Other Fun Stuff:

  • Review sliding fee scale applications with patients.
  • Assist with various tasks to keep our health center running smoothly.

What We're Looking For:

  • No prior experience required! We provide on-the-job training.
  • High School graduate or GED certificate.
  • Basic knowledge of office procedures.
  • Computer skills for data entry and report generation.
  • Ability to multitask and work under supervision.
  • Excellent communication skills with a diverse group of people.
  • A team player with high integrity and a friendly attitude.

Why You'll Love Working Here:

  • A supportive and inclusive work environment.
  • Opportunities for growth and development.
  • The chance to make a real impact on our community.
  • A fun and dynamic team that feels like family.

Ready to Join Us? If you're excited about this opportunity and think you'd be a great fit, we'd love to hear from you! Apply today and become a part of our amazing team at HICHC.

H

Hawai'i Island Community Health Center

Hawai'i Island Community Health Center is Hawai'i's largest federally qualified health center, serving the diverse communities of Hawai'i Island. We provide medical, dental, and behavioral health care. In 2022, Bay Clinic and West Hawaiʻi Community Health Center, both non-profit Federally Qualified Health Centers, merged operations as Hawai’i Island Community Health Center. This bold move created an integrated system focused on quality care and the delivery of medical, dental, and behavioral health services island-wide. Our merging organizations share deep roots in our communities and a passion for ensuring that everyone is able to access care, regardless of their ability to pay. Bay Clinic has served patients on the East side of the island since 1983, originally opening as the Women’s Health Clinic in Hilo and obtaining nonprofit status in 1986. In Bay Clinic’s nearly 40 years of service to the community, they added vital services including primary care, pediatrics, dental, mobile clinics, street medicine, WIC, and pharmacy all while growing from one location with a staff of 6, to over 200 employees across nine facilities serving nearly 20,000 patients per year. West Hawaiʻi Community Health Center was established in 2003 and opened its doors to patients in Kailua-Kona in 2005 with an initial focus on primary care. WHCHC experienced rapid growth in response to community demand, adding behavioral health, pediatrics, dental, street medicine, substance use treatment, and clinical pharmacy services while growing from a three-exam-room clinic to 5 facilities with over 200 employees serving over 17,000 patients per year. Together as Hawai’i Island Community Health Center, our new organization will continue providing care to our patients and communities. We prioritize a team approach, with wrap-around services to improve patient experience and outcomes. As a unified team, we look forward to working together to improve the health and wellness of our communities.
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