Resource Specialist: Chesterfield

First Community Credit Union

Posted 2 months ago

Full Time

Chesterfield, Missouri

In Person

Smart Summary

Responsibilities

The Resource Specialist fields inbound calls and chats to assist members with account inquiries and research. They are also responsible for conducting basic financial transactions and performing various administrative tasks.

Qualifications

You have strong organizational, analytical, and multitasking skills and enjoy helping people. You will be responsible for fielding inbound calls and chats to assist members with analyzing, researching, and resolving inquiries related to member accounts, conducting basic financial transactions, and other various tasks.

Must Have Skills for ATS

Information Center

Communication skills

Organizational skills

Analytical skills

Multitasking skills

Financial transactions

Job Description

Resource Specialist - Chesterfield   There is an immediate opening in the Information Center for a Resource Specialist at our Chesterfield corporate office. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, possess strong organizational, analytical and multitasking skills and enjoy working in a fast pace environment. Duties include fielding inbound calls and chats to assist members with analyzing, researching and resolving inquiries related to member accounts, conducting basic financial transactions and other various tasks. 

 

First Community Credit Union

First Community is a not-for-profit financial cooperative, owned and operated by its members. We have $4 billion in assets with over 40 branches and 400,000+ members, serving all of St. Louis County, St. Louis City, Franklin County, Jefferson County, St. Charles County, Warren County, and the Illinois counties of Madison, Monroe and St. Clair. We are the largest credit union in Missouri and amongst the Top 10 financial institutions in the region. Our membership continues to grow as we fulfill our mission to provide quality products and affordable financial services for nearly 90 years.
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