Description

Location: Southern California or Chicagoland preferred
Duration: Summer Internship (flexible start/end dates)
Team: Information Technology

About the Internship

We’re looking for an IT intern to help us create and organize our IT documentation. This is a great opportunity for someone interested in technical writing, knowledge management, IT processes, and/or IT governance/controls. If you enjoy writing, organizing information, and making complex topics easier to understand, this role could be a strong fit.

What You’ll Do

• Write and update step-by-step IT procedures and process documentation
• Help gather and organize documentation and evidence used to support IT controls and audits
• Create easy-to-follow internal documentation
• Develop user-friendly FAQs and help guides for employees
• Organize documentation so it’s clear, consistent, and easy to find
• Work with team members to understand how systems and processes work, then document them clearly

Requirements

Who We’re Looking For

• Working towards degree in:
  • Information Systems
  • Computer Science
  • Technical Writing
  • Information Management
  • Or a related field
• Strong written communication skills and attention to detail
• Interes in documentation, process improvement, or how IT teams operate
• Comfortable learning new topics and asking good questions
• Organized and able to work independently with guidance

What You’ll Gain

• Real-world experience creating professional IT documentation
• Exposure to enterprise IT processes and internal controls
• Experience that’s relevant for careers in IT, technical writing, compliance, or operations
• Mentorship and collaboration with experienced IT professionals