Wraparound Coordinator (Behavioral Health)

D

Daniel Memorial Inc

Posted 2 months ago

Full Time

Jacksonville, Florida

In Person

Smart Summary

Responsibilities

The Wraparound Coordinator facilitates the wraparound process by convening child and family teams to develop and implement individualized treatment plans. They provide ongoing care management, coordinate multi-agency services, and maintain accurate documentation in compliance with Medicaid and mental health standards.

Qualifications

You have a Bachelor's Degree and at least 1-3 years of experience working with children and families with complex emotional needs. You are proficient in computer programs and software and possess excellent written and verbal communication skills, along with strong organizational abilities.

Must Have Skills for ATS

Wraparound process

Strengths-based inventory

Individualized Wraparound Plan

Child and Family Team

Targeted Case management

Mental Health electronic record

Medicaid compliance

Crisis Prevention

Job Description

Hours: Monday to Friday: 8:00am to 5:00pm - some evening/weekend work required. 

Bachelor's Degree REQUIRED, and at least 1+ years' experience working or living with children / families with complex emotional needs.

**MUST be comfortable visiting clients in personal home.**

Salary and Hours: $17.50 to $21.00 / hourly - Monday to Friday 8am to 5pm with occasional evening hours. 

The primary duty of the Wraparound Coordinator is to support and facilitate the wraparound process for all children that have an identified mental health diagnosis and their families. The Wraparound Coordinator is responsible for meeting with each child and family to conduct a strengths-based inventory from which an Individualized Wraparound Plan, designed to guide the delivery of services and treatment, is developed. The Individualized Wraparound Plan is based on child and family strengths, needs, goals, and resources needed to support the family and is developed through the Wraparound Coordinator convening a Child and Family Team that meets at least every 30 days. Targeted Case management certification preferred, or meet the eligibility requirements to become TCM certified.

  • Provide care management to access and coordinate multi-agency services for the child with a serious emotional disturbance and the child’s family.
  • Document all care coordination activities in the Mental Health electronic record format as formulated and available.
  • Utilizes various computer systems effectively to carry out assignments.
  • Document care coordination activities within contract and Medicaid compliance standards.
  • Maintain a working knowledge of the community mental health system and provide input as appropriate to its evolution
  • Participate in project evaluation and quality improvement activities.
  • Ability to interpret, adapt and apply guidelines and procedures.
  • Possess excellent oral and written communication skills appropriate for children, parents, and professionals.
  • Work to continue professional competency through in-service and staff development training.
  • Ability to maintain client confidentiality according to established policies, federal and state statutes.
  • Ability to maintain established standards for high-fidelity wraparound.
  • Ability to provide quality services to clients and families as evidenced by assessment of services and the quality improvement system.
  • Ability to work in a Windows environment, ability to learn and utilize other software programs.
  • Models appropriate and professional behavior (i.e., dress, habits, personality, tact, etc.).
  • Staff member demonstrates an awareness and understanding of the cultural and socioeconomic characteristics of the client and implements awareness and understanding in the client’s treatment.
  • Relates with clients, parents, peers and the general public in a respectful and professional manner in person and phone interaction.
  • Performs other duties that may be assigned.

Requirements:

  • Bachelor's Degree required
  • 1-3 years of experience working with children / families with complex emotional needs preferred and possessing a working knowledge of community resources and child techniques. 
  • Valid Florida driver’s license in good standing
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Proficient in computer programs and software
  • Ability to transport clients in personal vehicle when necessary

Physical Demands:

The employee will be required to talk, hear and see; be able successfully complete Crisis Prevention training which requires physical components, including bending, crouching, kneeling, reaching, pushing, pulling and lifting, to ensure the safety of clients and staff; stand, walk and sit for extended periods of time.

Medical Benefits, 401K matching and PTO

D

Daniel Memorial Inc

Daniel is Florida’s oldest nonprofit child-service agency. The organization was originally established as an orphanage in 1884 as a living tribute to James Jaquelin Daniel, the legendary Jacksonville community leader who dedicated his time, wealth and life to the betterment of children. Daniel has since evolved into a multi-service agency that assists an average of 5,000 children, adolescents and families annually through a variety of innovative and nationally recognized programs. From counseling to case management and prevention to intervention, Daniel is here to help children and families in crisis heal from the past and build brighter futures. Program services include: Residential Treatment / Statewide Inpatient Psychiatric Program Specialized Therapeutic Foster Care Project Prepare (Homeless Youth Program) Case Management and Support School-based Support School-based Mental Health Program Community Adult Mental Health Program Daniel Memorial Institute (Sales/Conferences) Florida Adoption Information Center
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