Description

This position will report to and operate within CV3 Financial Services, a dedicated subsidiary of CV3 Holdings.

CV3 Financial Services provides financing for non-owner-occupied investment properties, providing flexible loan solutions combined with the experience our customers can trust.

CV3 is more than just a lender. We partner with our customers to accelerate real estate opportunities and are invested in their success. We leverage the best technology to eliminate complexity and simplify the loan process, while never losing sight of the value of building personal relationships with our customers.

We’ve set the bar high. The aspirational mission is to be the #1 choice as a trusted capital partner for real estate investors. We are ready when you are!

Our People are Our Power

Great people make great companies. CV3 has nurtured a people-first culture, an entrepreneurial team, and a disciplined craft that fuels innovation and delivers results. We create lasting client relationships based on trust and transparency. We cultivate these relationships by taking amazing care of our people and our customers. Above all, what sets us apart are our five Core Values, which guide everything we do.

General Purpose

The Total Rewards Coordinator provides administrative and operational support for CV3’s total rewards programs, including compensation, benefits, payroll, wellness, and HR systems. This role assists in the coordination of processes and communications that ensure team members are well-supported across the areas of pay, benefits, wellbeing, and related HR programs. This position will also play a key role in promoting wellness initiatives, supporting cross-functional Talent & Culture projects, and responding to employee inquiries with a high level of professionalism, accuracy, and confidentiality.  

In this position you will:

• Support day-to-day administration of total rewards department, including benefits, wellness, and payroll-related activities.
• Respond to employee questions regarding benefits, wellness activities, payroll timelines, and other HR programs, escalating issues when appropriate.
• Assist with benefit enrollments, changes, and life event processing; coordinate with third-party vendors as needed.
• Help maintain accurate and up-to-date employee data in HRIS and benefits systems; audit for data integrity and follow up on discrepancies.
• Provide coordination support for open enrollment, total rewards communication, and wellness campaigns.
• Track participation, gather feedback, and help promote engagement in the wellness program, support reward tracking and reporting for wellness incentives.
• Prepare reports, summaries, and documentation to support internal processes and compliance needs.
• Collaborate with internal teams to support ad hoc Talent & Culture initiatives, including in-office Employee Experience events (e.g., national day recognitions, holiday celebrations), surveys, incentive programs, and policy updates as needed.
• Manage Talent & Culture email inbox.
• Always maintain confidentiality of sensitive employee information and adhere to data privacy standards.
• This position may involve handling confidential and sensitive information as part of its daily responsibilities. Employees are expected to exercise discretion and protect all sensitive data, including but not limited to personal information, loan details, business and financial records, and proprietary materials.

Requirements

Successful candidates will possess:

• Associates degree required, bachelor’s degree preferred, or combination of education and experience.
• 1–3 years of experience in Human Resources, benefits administration, wellness programming, payroll coordination, or a related field.
• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint); experience with HRIS or payroll systems preferred.

NECESSARY KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:

• Strong attention to detail and ability to manage confidential data with discretion.
• Understanding basic HR functions and employee lifecycle processes.
• Interest or experience in wellness program coordination or employee engagement.
• Ability to work collaboratively and cross-functionally in a team-oriented environment.
• High level of integrity, discretion, and confidentiality in handling employee information.
• Commitment to delivering excellent internal customer service with accuracy and timeliness.
• Willingness to learn and adapt in a fast-paced and evolving environment.
• Excellent communication skills with the ability to interact professionally across all levels of the organization.
• Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines.
• Proactive, flexible, and eager to support team members and organizational goals.

What’s in it for you:

Inspiring Culture: We have earned the reputation as an exceptional workplace, designed with the deepest intentions for you to thrive. We are committed to being a transparent environment where team members are encouraged to ask questions, be heard, and never stop learning. We foster an inclusive and supportive environment where creativity and innovation thrive.

Talent Development: We invest in our team members' growth and development. You will have access to ongoing training, mentorship, and opportunities to expand your skill set and advance your career.

Impactful Work: Join us in making a meaningful impact. At CV3, we are a team. A highly motivated group of dedicated, talented people, motivating each other and working together towards our shared and individual goals. We show up. Every Day. For each other and our customers.

Innovation: We embrace new ideas and technologies. You will have the chance to work on cutting-edge projects and contribute to solutions that shape our industry.

Work-Life Balance: We value work-life balance and understand the importance of a healthy and fulfilling personal life. We work with you to determine the best work style for you and CV3.

Benefits Package: We provide competitive compensation packages and comprehensive benefits to underscore our commitment to the well-being of our team.

• Health Insurance
• HSA Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Dental Insurance
• VSP Vision Insurance
• Flexible Spending Accounts (FSA)
• Group Paid Life and AD&D Insurance Supplemental Coverage
• Company Paid Long-Term Disability and Short-Term Disability (Non-CA)
• 401 (k) Retirement Plan (2-Year Vesting)
• Legal Services
• Virtual Behavioral Health
• Employee Assistance Program (EAP)

Employee Perks: 

Beyond our comprehensive benefits package, CV3 provides a diverse array of advantages to our team members. 

These include PTO, birthday gift card and the day off, community outreach opportunities, access to Doordash’s Dash Pass, Employee discount program - Great Work Perks, an on-site dog park at our headquarters, company swag, stipends, and much more!

At CV3, we are committed to the principles of diversity, equity, inclusion, and equal opportunity. We build teams and grow talent that reflects the diversity of the clients and communities we serve. Diversity of background, experience, and perspective adds value and depth to our teams and creates better business results.

CV3 is an equal opportunity and affirmative action employer. We take pride in building a workplace culture where all team members feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws. Qualified applicants with arrest or conviction records will be considered in accordance with the ordinance and the California Fair Chance Act.

Experience counts, attitude matters. The range listed is just one component of CV3’s total rewards package for our team members. Other rewards may include quarterly bonuses, role-based incentives, and region-specific benefits. A team member’s position within the listed salary range will be based on several factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.

The job description outlined above reflects general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required, but should not be construed as an all-inclusive listing of work requirements. Individuals may be asked to perform duties other than those mentioned above to cover absences or relief in the appropriate department to equalize peak work periods or otherwise balance the workload.