Voodoo Doughnut is a fast-paced workplace where you can be as unique as our doughnuts. Doughnuteers provide exceptional guest service, keep the shop clean and organized, and prepare high-quality, fresh-made doughnuts. We are currently hiring Doughnuteers at our Burnet Rd location in Austin, TX! Open availability is required for this position. 

Responsibilities: 

• Acts with integrity, honesty, and the passion that promotes a positive work environment
• Creates meaningful connections with guests, discovers guest needs, and responds with guest focused attitude 
• Cooperates with co-workers, managers, vendors, and guests 
• Contributes to a positive work environment, develops strong relationships with others adding to overall team morale
• Supports team member training through positive reinforcement and providing effective feedback as needed 
• Takes and fulfills guest orders, process payments, make accurate change, and follows cash handling procedures 
• Answers the phone to assist guests with questions or placing future orders
• Accepts delivery of product, unload pallets and organize using FIFO standards
• Cleans and stocks food preparation areas, floors, cooking surfaces, and utensils; assists with the cleaning of any other areas as directed 
• Cooks and prepares food according to production guidelines, food safety and sanitation procedures
• Acts as quality check for all Voodoo product adhering to recipe and presentation guidelines
• Operates large-volume cooking equipment such as fryers, warmers, mixers, and convection ovens
• Works in front of hot fryers and cold refrigerators 
• Evaluates shop needs and environment, encouraged to provide constructive feedback to managers to foster a successful shop workflow 
• Reports any safety, product quality, or guest concerns to their management team; assists with resolution as directed
• Works with chemicals used in cleaning and sanitizing
• Maintains a calm and cool presence during peak volumes or unannounced events
• Maintains regular and consistent attendance and punctuality 
• Attends all team meetings as necessary
• Any and all other duties assigned 

Requirements:

• Current food handler’s card indicating working knowledge of health code and safety regulations
• One-year customer service or bakery experience preferred
• Flexible schedule including days, evenings, weekends, overnights, and holidays
• Positive and professional attitude
• Demonstrate a superior work ethic
• Basic math and kitchen/cooking skills
• Reliable transportation
• Handles cooked or raw bacon and possible allergens including soy, wheat, dairy, strawberries, and/or coconut
• Able to multi-task in an environment of high volume and input
• Sustained physical endurance and speed
• Safely lifts and carries heavy objects up to 50lbs 
• Ability to stand for the duration of the shift
• Performs repetitive movements such as pushing, pulling, bending, twisting, and stooping 
• Must be at least 18 years of age

Physical Requirements:  

As a member of our team, you will be working in a kitchen environment rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, and pulling to handle or move objects weighing up to 50 pounds. You will be asked to operate traditional restaurant and bakery equipment. Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.  

Working Conditions: 

• High noise levels due to operations, guests, and overhead music  
• May be indoor or outdoor setting depending on shop (varied weather conditions are expected); including delivering order car side to the guest  
• Varying schedule to include morning, swing, and graveyard shifts, holidays, and extended hours as business dictates 
• Handle cooked or raw bacon and possible allergens including soy, wheat, dairy, strawberries, and/or coconut  
• Must be authorized to work in the United States