Service Account Coordinator

A

Alphabe Insight Inc

Posted 2 months ago

Full Time

Charlotte, North Carolina

In Person

Smart Summary

Responsibilities

The Service Account Coordinator will manage client accounts and serve as a primary liaison between clients and internal departments to ensure service delivery. They are also responsible for monitoring account performance, maintaining documentation, and supporting administrative operations.

Qualifications

You possess strong organizational and multitasking abilities, with excellent written and verbal communication skills. You have a keen eye for detail, a problem-solving mindset, and proficiency with standard office tools, enabling you to effectively coordinate client accounts and support service operations.

Must Have Skills for ATS

Salesforce

Job Description

Company Description

Dinamic AS Group is a forward-thinking organization committed to delivering impactful communication strategies and building meaningful connections between brands and their audiences. With a focus on innovation, professionalism, and long-term growth, we foster a collaborative environment where ideas thrive and careers develop.

Job Description

We are seeking a detail-oriented and proactive Service Account Coordinator to join our Charlotte team. In this role, you will serve as a key point of coordination between internal departments and client accounts, ensuring seamless service delivery and strong client relationships. This position is ideal for someone who thrives in a structured yet dynamic environment and enjoys managing multiple priorities with accuracy.

Responsibilities

  • Coordinate and manage client service accounts to ensure timely and accurate delivery of services
  • Act as a liaison between clients and internal teams to facilitate communication and resolve inquiries
  • Monitor account performance and maintain accurate records and documentation
  • Assist in scheduling, reporting, and administrative support related to service operations
  • Identify opportunities to improve processes and enhance client satisfaction
  • Support account management initiatives and contribute to overall team efficiency

Qualifications

  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • High attention to detail and problem-solving mindset
  • Ability to work both independently and collaboratively
  • Proficiency with standard office tools and systems
  • Professional demeanor with a client-focused approach

Additional Information

  • Competitive salary package
  • Growth opportunities within a structured career path
  • Professional and supportive work environment
  • Ongoing training and skill development
  • Stable full-time position with long-term potential

A

Alphabe Insight Inc

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
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