UPMC is hiring full-time and part-time Patient Services Representatives to support patient registration at both the front desk and bedside in our Emergency Departments throughout Allegheny County. With flexible schedules and locations at multiple UPMC hospitals, there’s a role that can fit your lifestyle.

Apply today, and one of our recruiters will help match you with the location and shift that suits you best.

No experience in patient registration? No problem. Comprehensive training is provided to ensure your success. Whether you're looking to grow within healthcare or make a meaningful impact by supporting patients during critical moments, we’d love to connect with you.

Responsibilities:

Your typical day will be working with patients and family members as they come into the Emergency Room. You will be one of the first UPMC team members they interact with to get checked in. As part of that process, you will:

Obtain or update necessary demographic and insurance-related information.
Confirm insurance eligibility
Collect and record patient payments including co-payments, co-insurance, and deductibles Obtain applicable signatures for consent to treat and financial responsibility, along with signatures on any required forms

Required Experience:

Completion of High School graduate or equivalent.

Preferred Experience:

One year of experience in a healthcare setting or six months in a UPMC Patient Access position is preferred.
Medical Terminology, third-party healthcare coverage experience, and a strong understanding of managed care regulations are preferred.
Experience with personal computer-based applications, other various office equipment, and proficient typing skills.
Excellent interpersonal, written, and verbal communication skills are required.
Initiative to work productively with minimal supervision.

Clearances/Licensure: (to be acquired after offer acceptance and before the start date – we will provide instructions on how to obtain):

Act 33 Child Clearance with Renewal
Act 31 Child Abuse Recognition and Reporting Training.
Act 34 Criminal Clearance with Renewal
Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.

Patient Service Representative, Emergency Department ( Daylight, Evening and Overnight Schedules)

Patient Service Representative, Emergency Department ( Daylight, Evening and Overnight Schedules)

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