Veterinary Receptionist

Alliance Animal Health

Posted 2 months ago

Full Time

Kissimmee, Florida

In Person

Smart Summary

Responsibilities

The receptionist is responsible for maintaining the reception area, greeting clients, and managing patient appointments and inquiries. They also handle check-in and check-out procedures, process payments, and provide compassionate support to clients during medical visits.

Qualifications

You have at least 1 year of experience as a receptionist, preferably in a veterinary setting. You are a compassionate, calm, and organized team player with strong communication and computer skills, ready to advance your knowledge.

Must Have Skills for ATS

computer skills

Job Description

Company Description

Here at Mayfair Pet Hospital located in Kissimmee, FL we understand that your pets are equally important members of your family, therefore providing quality yet affordable veterinary care to your pets is our main goal and priority. Our Doctors and staff are very knowledgeable, experienced, caring and eager to assist you and your pets with a variety of medical needs. We offer services from ultrasound machine, digital x-rays, full-surgery suite, and  both general practice as well as urgent care.

Kissimmee is a place where you can find excitement for everyone. Enjoy world-famous attractions just minutes away at Walt Disney World, Universal Orlando and SeaWorld Orlando. Continue the adventure with ziplining through treetops, air balloon rides or head to the Everglades and take part in discovering birds, alligators, and the beauty of nature. 

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

*Pay range is dependent on experience

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Competitive Compensation 
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/

#SS2

Alliance Animal Health

At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community. When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.​ Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way. Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.
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