Position Summary:The Logistics Analyst is responsible for data distribution and utilization of continuous improvement tools to aid in supporting our customers supply chain solutions in current and future operations. A Penske Logistics Analyst will work collectively as a liaison between Operations and other Penske support groups. This position will provide technical support, documenting and creating process flows, compile and deliver customer reports/metrics and error management resolution.  Shift:Monday thru Friday normal business hours
 Major Responsibilities: - Responsible for providing technical support and prioritization related to system solutions.- Responds to user inquiries, isolates problems, and supports implementation.  - Penske user and customer point of contact for review of existing system solutions and feedback/coordination of possible solutions.- Ensure that system changes are accurate with limited impact.- Applies established business rules for daily error management.- Follow tasks/projects through to completion following project management principals- Document process flows to better engage end user requirements and translate to systems development/engineering as needed- Handles reoccurring tasks which may include generating daily reports, pulling relevant data from transportation/business intelligence systems and formatting data for easy interpretation- Meet customer deadlines and provide required metrics/reports through data extraction- Maps and documents standard operating processes and participate in process improvement teams- Be able to resolve situations quickly, communicate status of problem, and work with the appropriate internal subject matter expert to resolve problems and support implementations- Interacts with the customer by phone, email or in person on an as needed basis- Other projects and tasks as assigned by supervisor
 
About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.