Automotive Service Advisor - Boardwalk Honda

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Group 1 Automotive, Inc.

Posted 2 months ago

Full Time

Egg Harbor Township, New Jersey

In Person

Smart Summary

Responsibilities

The Service Advisor is responsible for scheduling appointments, creating accurate repair orders, and maintaining clear communication with customers and technicians. They must ensure a smooth service experience while providing timely updates on vehicle status.

Qualifications

You have at least one year of experience as an Automotive Service Advisor and possess a High School Diploma or equivalent. You also need basic computer skills and a valid driver's license to excel in this role.

Must Have Skills for ATS

CDK/ADP

MVR

Job Description

Overview

Boardwalk Honda is part of Group 1 Automotive, a Fortune 250 company and one of the fastest-growing leaders in automotive retail. We are seeking an Automotive Service Advisor to join our team.

Key Responsibilities:

  • Schedule and confirm appointments to ensure smooth customer experience
  • Create transparent repair orders with accurate cost and time estimates
  • Communicate with technicians and parts team to guarantee timely service completion
  • Provide regular updates to customers on the status of their vehicle
  • Maintain strong product knowledge to assist with service needs and warranty information

Minimum Qualifications:

  • 1+ year of Automotive Service Advisor experience is required.
  • CDK/ADP experience a plus
  • Positive & Friendly Attitude
  • Interpersonal Communication skills
  • Basic computer skills
  • Strong desire to provide an exceptional client experience
  • Ability to achieve targeted goals
  • High School Diploma or equivalent
  • Must have a Valid Driver’s License
  • Must pass background check, MVR, and drug screening

What We Offer:

  • Market-leading pay based on experience
  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment with job training, provided equipment, and advancement opportunities
  • Structured, paid training leading to manufacturer and Group 1 recognition
  • Pinnacle Awards Program

The compensation for this position is wholly commission-based. As a result, compensation may vary based on several factors, including individual performance and market conditions. The compensation reasonably expected for this position is $50'000 - $131'000 a year.

To learn more about our company, visit www.group1auto.com. Apply today or reference a qualified friend.

*All applicants must pass pre-employment testing to include background checks, MVR, and drug testing to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify

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Group 1 Automotive, Inc.

We are a Houston-based, Fortune 300 automotive retailer. Since our initial public offering in October 1997, Group 1 has grown to become the third-largest dealership group in the United States and has expanded into the United Kingdom. The company achieved this success through a strategy that leverages management experience and emphasizes geographic and brand diversity, interrelated revenue streams, operational efficiencies, and the prudent deployment of capital. Our Core Values: Integrity – We conduct ourselves with the highest level of ethics both personally and professionally when we sell to and perform service for our customers without compromising our honesty. Transparency – We promote open and honest communication between each other and our customers. Professionalism – We set our standards high so that we can exceed expectations and strive for perfection in everything we do. Teamwork – We put the interest of the group first, before our individual interests, as we know that success only comes when we work together.
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