Full-Time Floor Inspector/Supervisor | Homewood Suites by Hilton Washington DC Convention Center

PM Hotel Group

Posted 2 months ago

Full Time

, District of Columbia

In Person

Smart Summary

Responsibilities

The Floor Inspector serves as a team lead for housekeeping staff, assigning tasks and ensuring rooms meet cleanliness standards. They are also responsible for training staff, managing schedules, and controlling labor and purchasing costs.

Qualifications

You have one to three years of related experience and a High School diploma or equivalent. You are a people person with a passion for customer service, capable of leading by example to create a positive team culture.

Must Have Skills for ATS

Housekeeping

Standard Operating Procedures

Job Description

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

On a daily basis some tasks you will complete are:

·         Serving as team leads for the entire housekeeping staff including assigning and reviewing work.

·         Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.

·         Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.

·         Keeping purchasing costs and labor expenses in check.

Where You’ve Been:

We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.

When You’re Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

PM Hotel Group

People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences. As a company we're committed to our core values of respect for one another, our communities and the planet. We manage with a dedication to sustainability, a tradition of teamwork and a passion for innovation and entrepreneurship. Committed to diversity + inclusion, our people-first mindset lies at the center of our corporate DNA. Our vision inspires our approach. We build relationships. We create value- driving top line revenue and bottom line results for our owners. Join us and join the future of hospitality!
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