Patient Access Representative 1 - ED (Napoleonville)

FMOLHS

Posted 2 months ago

Full Time

Napoleonville, Louisiana

In Person

Smart Summary

Responsibilities

The Patient Access Representative is responsible for accurately registering patients in the Emergency Department and coordinating with nursing staff for timely triage. They also manage insurance verification, payment collection, and ensure compliance with federal and state regulations like EMTALA.

Qualifications

You have experience in patient registration within a fast-paced, high-stress Emergency Department environment. You are knowledgeable of federal and state regulations related to acute-care patient registration, including EMTALA and the No Surprises Act. You must be flexible, adaptable, and able to manage patient concerns effectively during critical situations.

Must Have Skills for ATS

EMTALA

No Surprises Act

Job Description

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners.  Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash.  In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses.  They manage patient and visitor concerns during traumas and disasters.  The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act.  Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment.  Must be able to respond to disaster activation with plans to work on-site until conclusion of activation.

FMOLHS

FMOL Health is a bold, connected health system that delivers care that prioritizes people – every patient, every community, every time – while honoring the unique character of each market we serve. We are continuously evolving, raising the standard for what healthcare can be and shining a bright light on the power of compassionate, coordinated care. This light reflects a system that is locally grounded yet regionally strong, trusted by communities, respected by peers and indispensable to the people we are privileged to serve. Our team members are more than just their job descriptions and titles, and we provide a unique Total Rewards package to meet the needs of team members and their families: compensation, benefits, personal growth and development, recognition, health and well-being, and purpose.
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