G
Genovaire Travel Group
G
Genovaire Travel Group
Posted 2 months ago
Full Time
Salt Lake City, Utah
Fully Remote
Smart Summary
Responsibilities
The Travel Representative will assist clients with travel arrangements, including reservations, itinerary adjustments, and cancellations. They are responsible for providing accurate destination information and resolving client concerns professionally.
Qualifications
You have excellent communication and interpersonal skills, with a preference for customer service experience in hospitality or travel. You are organized, comfortable managing multiple requests, and able to quickly learn new online systems and tools.
Must Have Skills for ATS
Customer service
Phone
Messaging platforms
Job Description
We are seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.
Communicate with clients via email, phone, and messaging platforms
Assist with reservation updates, itinerary adjustments, and cancellations
Provide accurate information about destinations, travel requirements, and procedures
Confirm travel details and follow up with clients as departure dates approach
Address concerns professionally and work toward timely resolutions
Excellent communication and interpersonal skills
Customer service experience preferred (hospitality or travel is helpful but not required)
Organized and comfortable managing multiple requests
Able to learn online systems and tools quickly
Interested in travel and helping others plan successfully
Remote work environment
Flexible scheduling options
Training and ongoing guidance
Opportunities for professional development
Supportive team environment
G
Genovaire Travel Group
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