Welcome Center Coordinator
Life Enriching Communities
Welcome Center Coordinator
Life Enriching Communities
Posted 2 months ago
Full Time
Cincinnati, Ohio
In Person
Smart Summary
Responsibilities
The Welcome Center Coordinator ensures a high level of hospitality for guests and residents while providing administrative support to the Executive Director. Responsibilities include managing departmental schedules, maintaining meeting room systems, and overseeing campus communication technology.
Qualifications
You have a high school diploma or equivalent and a strong background in customer service. You are proficient in Microsoft Office and capable of performing general administrative duties, including managing schedules and coordinating departmental tasks.
Must Have Skills for ATS
Microsoft Office
Job Description
Welcome Center Coordinator
Role Information
Location: Twin Towers | 5343 Hamilton Avenue, Cincinnati, Ohio 45224
Schedule: Full-Time: Days, 12-hour shift Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families. What You’ll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
The Welcome Center Coordinator is responsible for ensuring the hospitality element for guests and residents is at the highest level for the campus. In addition, this role provides administrative support to the Executive Director of the campus; performing routine and specialized administrative duties. This position implements policies, regulations, rules, and norms and make sure that the environment is welcoming and hospitable for residents, associates, and guests. Responsibilities
Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.
Schedule: Full-Time: Days, 12-hour shift Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families. What You’ll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
- Health, Dental, Vision, Life, and Disability benefits
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
The Welcome Center Coordinator is responsible for ensuring the hospitality element for guests and residents is at the highest level for the campus. In addition, this role provides administrative support to the Executive Director of the campus; performing routine and specialized administrative duties. This position implements policies, regulations, rules, and norms and make sure that the environment is welcoming and hospitable for residents, associates, and guests. Responsibilities
- Handles all general administrative duties for Executive Director
- Creates and coordinates daily departmental working schedule and serves as departmental timekeeper
- Must demonstrate knowledge for the basic operation of all areas of Welcome Center, and when called upon, staff the Welcome Center desk when the schedule dictates
- Maintain departmental meeting room requirements on electronic system, manages campus communication technology ( i.e., Alice, 1852, etc.)
- Organize semi-annual resident surveys by locations to be entered into computer as they are received; input information into survey grid. Compile a separate list of all comments submitted by residents/POAS for Executive Director
- Other duties, as requested
- High School Diploma or equivalent
- Must possess a customer service background and orientation
- Microsoft Office proficiency
Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.
Life Enriching Communities
From the moment you open the door to your new residence, your adventure begins. At Life Enriching Communities, we provide a vibrant community where you can build relationships with others. From independent and assisted living neighborhoods to skilled care, memory support, and even rehabilitation services, you’ll have the support you need when you need it.
Our specially trained associates understand the process of aging, and they’re looking forward to partnering with you on your own wellness journey. Our residents, associates, and volunteers strive to make aging as worry-free as possible. While you expect to stay active and engaged in your community as you age, the continuum of Life Enriching Communities ensures you will have the best care at every stage of life. The lifestyle offers you worry-free home maintenance, amenities, and a secure future.
Locations
Life Enriching Communities provides senior living services on two distinct campuses: Twin Towers located in College Hill, Twin Lakes located in Montgomery, Concord Reserve in Westlake, Wesley Glen in Columbus, Wesley Ridge in Reynoldsburg, and Wesley Woods in New Albany.
Join Our Team
True to our heritage, we seek individuals who embrace our mission, vision, and values and can thrive in an exceptional work environment. Our Associates demonstrate mutual respect, effective communications, personalized services, professionalism, and flexibility daily. Over 650 Associates choose to share their professional expertise with LEC, visit our careers page, and consider joining our team.
LEC Foundation
Donations support our residents with the greatest needs. This includes long-term nursing care for residents on Medicaid and unfunded Benevolent Care and Pastoral Care.
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